1. corry.bruce's Avatar
    Anyone know if Virgin is in fact going to push this update?; January is 128 hours away from ending. The info below comes from a Facebook thread, I don't have a Facebook account but got to the link on my Legend; sent the link home but Firefox takes me right to Facebook login page. Anyone know how this happens; is it another web kit flaw (or perk in my case).

    I'm the new owner of an HTC Legend. Great phone and everything, but still running Android Eclair. When we will have the update to 2.2? Is is true that Virgin won't get that update? I don't want to be stuck with a phone that cannot be updated unless I root it.

    Thanks for your time :]
    about 2 months ago

    Virgin won't update the Legend. I got this email from them a couple of days ago.

    Thank you for taking the time to write in to us. We're happy to hear from you and we hope you're doing well today!

    Virgin Mobile is not supporting the upgrade to the new 2.2 OS. The best thing to do would be to contact the manufacturer of your handset to get the information needed for the upgrade. Sorry!

    Have a great day!

    VMC Team

    and when I emailed HTC this is what they had to say.

    I do understand your disappointment with the fact that your device will not be receiving an update to Android 2.2. Unfortunately, the most telling sentence is the first in the reply Virgin Mobile sent you: Virgin Mobile is not supporting the upgrade to the new 2.2 OS. As we are the manufacturer, we can only make upgrades for carrier branded devices at the request of that carrier; they have to want to hold a license for the software version, and they also make requests for specifications for the OS. As Virgin has decided against supporting the upgrade, they will not have made that request to us, and thus we cannot create an update to the OS for that device. Were they to want the upgrade, our engineers would gladly be able to create the update, but unfortunately in this case that is not to be. I will give Virgin Mobile kudos on being upfront with you about it; I know that some carriers don't make public statements about whether or not certain devices will be updated and they leave their customers to speculate. The only thing I see wrong is that they directed you to us about it like we could change it; perhaps they just wanted us to be able to explain to you why we couldn't do anything if they did not want us to. I do apologize for any inconvenience you may have experienced.


    about 2 months ago

    Virgin Mobile Canada
    hey guys - i'm sorry for the mixup. we may, at one time, have been considering not supporting the android 2.2 froyo upgrade, but, as i tweeted yesterday, we're planning on launching the upgrade in mid-january.

    follow us here on facebook or on twitter @virginmobilecan for updates closer to the actual launch.

    sorry again for any confusion.

    social media manager
    virgin mobile
    about a month ago

    I only need the update for space so if Google wants to sell apps they need to get carriers to update all 2.1 and lower phones than can be updated.
    01-26-2011 05:38 PM

Tags for this Thread