12-28-2010 09:48 PM
28 12
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  1. rxpx33#AC's Avatar
    I still have yet to receive my OTA update. Should I be concerned? Is there anything I can do to get it manually?
    11-05-2010 01:48 PM
  2. fatboy97's Avatar
    How long have you been waiting? I purchased mine on the first day and saw the update the next morning.
    11-05-2010 02:33 PM
  3. andyr2007#AC's Avatar
    I do know that when I got my phone, the T-mobile representative had stated that the e-mail needed to be set up, and thereafter, that I would need to make a phone call. If both these items have already been done for you (Call I would expect, but e-mail maybe you just haven't set it up)...then I would suggest making sure you DO have the android data plan for the MT4G (I believe this may cause the error of not receiving updates). If all of the above is already taken care of, I would pull the battery while the phone is on, wait ten seconds, and re-insert...this should force the network to reset and maybe that is all you need. (After the reset, it may still take a few hours or so for the update to hit, would give it up to about 24 hours)
    11-07-2010 03:29 AM
  4. rxpx33#AC's Avatar
    Okay I have had my phone now since it came out. I have my email setup I have made calls received texts and picture mail. I have even spent time surfing the web and making video calls.
    I still have yet to receive the update. I'm not sure whats going on. The phone is fine and works with out it but I just think its kind of weird that I am like the only Mytouch 4G user out there that has not received the update a week after having the phone.
    11-10-2010 10:36 AM
  5. candace13's Avatar
    My boyfriend and I both got ours a few days ago I got my update a few hours later he still hasn't received his
    11-11-2010 10:50 AM
  6. skidooman93's Avatar
    I declined the update when it showed up because I didn't have enough battery at that time was about 7% and I was in a very bad spot for coveage. How do I get the link to update again? Thanks.


    So far I love this phone but battery life is anoying, yesterday I only got about 6hours on it. Today seems better.
    11-11-2010 12:09 PM
  7. alekaras's Avatar
    A bit of a newbie here, but how do i know if I have received an OTA update?
    11-12-2010 11:36 AM
  8. fatboy97's Avatar
    A bit of a newbie here, but how do i know if I have received an OTA update?
    You'll get a message on your device asking if it's ok to install an update... OTA: Over The Air, in other words you don't have to connect to a PC to install an update.
    11-12-2010 01:14 PM
  9. alekaras's Avatar
    You'll get a message on your device asking if it's ok to install an update... OTA: Over The Air, in other words you don't have to connect to a PC to install an update.

    Thanks. Looks like I haven't received one yet, in that case.
    11-12-2010 03:00 PM
  10. detwetter's Avatar
    Go to your t-mobile online profile, make sure the phone that shows up is your new myTouch 4g and not your old phone.

    Not sure that's what did it for me as I did this right after getting the phone. Next morning had the ota waiting.

    Sent from my HTC Glacier using Tapatalk
    11-16-2010 09:17 PM
  11. alekaras's Avatar
    Go to your t-mobile online profile, make sure the phone that shows up is your new myTouch 4g and not your old phone.

    Not sure that's what did it for me as I did this right after getting the phone. Next morning had the ota waiting.

    Sent from my HTC Glacier using Tapatalk
    I updated my phone on my t-mobile online profile, but still no OTA. Have had the phone for 11 days now.
    11-17-2010 05:11 PM
  12. cheftam's Avatar
    Is there a way to tell if you have the OTA or not in the Settings/Software information?

    I honestly can't remember if I got the OTA message or not, I was too excited the first hour I got phone and was just pressing buttons
    11-18-2010 10:41 PM
  13. timbo1083's Avatar
    You can manually force the update. Xda forums show you how to root and then manually push update.
    Sent from my HTC Glacier using Tapatalk
    11-19-2010 09:39 AM
  14. detwetter's Avatar
    The only other thing I did was remove the telika apn. Telika was by default selected on my phone. I switched to T-Mobile Data, then deleted the Telika apn entry.

    Sent from my HTC Glacier using Tapatalk
    11-19-2010 12:07 PM
  15. Ultra50#WP's Avatar
    To see if you have the update goto settings-about phone-software info and check for this Build#1.17.531..2 CL277036 release-keys
    11-22-2010 06:10 PM
  16. david20817's Avatar
    I have still not received the update from Tmobile to 1.17.531.2. I'm still on 1.14.531.... I've had my phone over a month and Tmobile has no idea why it is not updating. I just tried changing the APN setting mentioned by detwetter. Is there anyone else out there who has had the phone as long as I have and still not updated? Any other ideas in terms of what might work?


    thanks,
    Dave
    12-22-2010 05:15 PM
  17. KristineN's Avatar
    I've had the phone a month as well...and no update for me either.
    12-25-2010 09:15 PM
  18. AgTitan06's Avatar
    I've had the phone for 2 weeks..I got the update an hour after I activated the phone.
    12-26-2010 01:58 PM
  19. MattMJB0188's Avatar
    I got the phone for Christmas yesterday and I haven't received the update yet. Hopefully it'll pop up soon.
    12-26-2010 10:08 PM
  20. Kevin OQuinn's Avatar
    Make sure you are provisioned correctly from T-Mo. I had to change from standard Android to myTouch, don't ask why, but it did work for me.
    12-26-2010 10:47 PM
  21. MattMJB0188's Avatar
    Make sure you are provisioned correctly from T-Mo. I had to change from standard Android to myTouch, don't ask why, but it did work for me.
    How would you go about this?
    12-26-2010 11:07 PM
  22. Kevin OQuinn's Avatar
    You have to call them and have them do it.
    12-26-2010 11:19 PM
  23. KristineN's Avatar
    I was told everything was provisioned properly...they made me do a factory reset...and gave me the wait 7 day speech and it should come. I don't have a lot of hope
    12-27-2010 02:01 PM
  24. J240's Avatar
    There used to be a way to "check for updates" on my old G1, but I haven't seen this on my MT4G yet. Does anyone know where it is on this phone? Or if there is an option similar? I thought this was something standard on Android and I have looked through all the settings (I think).
    12-27-2010 07:39 PM
  25. KristineN's Avatar
    Not sure if this is what you are talking about or not....(didn't work for me)

    # Go to the homescreen.
    # Tap on Dialer - to open the dialer screen.
    # From the dialer type *#*#checkin#*#* (that is *#*#2432546#*#*)
    # If the checkin' is successful, the device will display "checkin result success"
    Note: Checkin results may take up to 12 hours to display
    # Return to the homescreen.
    # Press the Menu key.
    # Select Settings.
    # Scroll down, and select About phone.
    # Select System updates.
    # If an update is available, you should see the update downloading.When the download is complete, you will be prompted to Install (now or later)
    12-27-2010 08:23 PM
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