1. majiklantrn's Avatar
    So I went ahead and purchased the HTC One and love the phone so far. The only complaint I have are the buttons (Home and Back). They are sometimes responsive and most of the time not. I did put a screen protector on and read that has caused some issues. I don't want to take a chance and scratch the screen. Also, I read that Sprint got the update and it has fixed the issue.

    Should I hope that AT&T releases an update soon? I am new to AT&T so I don't know how their patches work with possible "known" issues. I'm half tempted to return the phone but keep my service. I am currently with Verizon and their updates are a joke.
    05-20-2013 04:01 PM
  2. Admorris's Avatar
    Your only bet at this point is to either root your phone and install the latest international update (this update fixed the button functionality), or wait for att to release their update.

    Sent from my HTC One using Tapatalk 2
    05-20-2013 04:46 PM
  3. adriandb's Avatar
    Your only bet at this point is to either root your phone and install the latest international update (this update fixed the button functionality), or wait for att to release their update.
    I'm beginning to wonder about this update. It hasn't come to my DE and the version numbers people are seeing are not consistent. I've never had issues with the button response so does my device already have this update?
    05-20-2013 04:47 PM
  4. amroa's Avatar
    I really think today's update resolved my button issue. Plus buttons are lit up just sitting in a meeting. Don't think I had that before.

    Posted via Android Central App
    05-20-2013 05:02 PM
  5. pistos's Avatar
    I did put a screen protector on and read that has caused some issues. I don't want to take a chance and scratch the screen.
    Remove the screen protector from the area where the buttons are. You acknowledged knowing about this as an issue. So why are you not following the recommendations then???

    I have had no issues with the buttons. But, I don't and never did have a screen protector on my phone either. The Sprint update made it even better. I am sure ATT will be forthcoming with the update too. Just takes them a little longer to release it.
    05-20-2013 05:39 PM
  6. daviddlt's Avatar
    I have a screen protector on mine that came with the otterbox case, have had no issues with responsiveness. Great quality protection

    Sent from my HTC One using Tapatalk 2
    05-20-2013 06:00 PM
  7. aokusman's Avatar
    I hope they release an update to fix this

    Sent from my HTC One using Tapatalk 2
    05-20-2013 08:01 PM
  8. TheyStoleMyName's Avatar
    I've had the button issue with and without a screen protector. It was less of an issue without one but still there. And I always use a protector, 5 bucks to protect my investment from accidents and chaos. It's a no brainer for me.

    Sent from my HTC One using Android Central Forums
    05-20-2013 08:24 PM
  9. majiklantrn's Avatar
    Remove the screen protector from the area where the buttons are. You acknowledged knowing about this as an issue. So why are you not following the recommendations then???

    I have had no issues with the buttons. But, I don't and never did have a screen protector on my phone either. The Sprint update made it even better. I am sure ATT will be forthcoming with the update too. Just takes them a little longer to release it.
    Looks like others are having the same problem without the protector.
    05-20-2013 10:33 PM

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