Flaky network connection

Jonny Young

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Jun 28, 2013
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Hi everyone

I am the proud owner of a new HTC One and absolutely love it. One issue though, after a couple days of fairly heavy use. Everything works brilliantly on wifi but is a bit flaky on a mobile data connection. For example, the Gmail app works but the HTC stock mail app stopped working (same Gmail account). My VPN connection won't connect on mobile.

Any ideas on what might be the problem please? I am not very tech savvy I'm afraid.. Any ideas would be much appreciated...
 

Jonny Young

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Jun 28, 2013
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Thanks for the response. The signal is strong, doesn't seem to be anything to do with how strong the connection is (and anyway, some things work fine - the GMail app for example, but not the stock HTC mail). I'm on China Unicom as I'm an expat living in China - so you might expect some strange things given that it's a Chinese ISP, but still, it's weird the way some things work but not others. And the phone is completely stock. Any advice you might have would be greatly appreciated.
 

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