1. zendless's Avatar
    Hi guys!
    I just got my HTC one about a month ago, recently I found that there's a weird vibrate sound every time I put my phone on a hard surface "gently". It sounds like there's something loose inside the phone. So I tried tapping the upper part of the backplate on my palm and I heard that sound every time I did it. But when I tried it with the bottom part of the backplate, it just sounded like a solid piece of metal. I always baby my phones, this phone has never been dropped, smacked or anything. The weird thing is that I asked my friend who has an HTC one to test it and he told me his had that weird sound too. I'm just wondering if this is normal? Or it's just me and my friend are so unlucky. The sound really makes my phone like a piece of junk that's gonna fall apart soon. Could some HTC one owners try what I did and see if yous have the same issue please?

    thank you so much guys!!
    08-24-2013 11:20 PM
  2. Zork Champion's Avatar
    I have this same problem! My friend's phone doesn't make any sounds towards the top area.
    08-25-2013 12:56 AM
  3. zendless's Avatar
    I have this same problem! My friend's phone doesn't make any sounds towards the top area.
    Are you gonna do anything about it? I'm thinking about sending it back for repair. It sounds like there's something loose inside the phone, I'm afraid it would get worse as time goes.
    08-25-2013 01:58 AM
  4. Gator352's Avatar
    DAMMIT!!! I just saw this thread and read it. So I took my phone and hit the top portion with my hand lightly and there it was. A rattle, up near the camera. So thanks! I appreciate this thread...I'm going to throw up now.....

    **update**

    I decided that since my phone works great and I have it in an otterbox defender case, I'm not going to worry about it to much.
    freddyttt and quicksilver53 like this.
    08-25-2013 04:53 AM
  5. MONDINGO's Avatar
    Hi guys!
    I just got my HTC one about a month ago, recently I found that there's a weird vibrate sound every time I put my phone on a hard surface "gently". It sounds like there's something loose inside the phone. So I tried tapping the upper part of the backplate on my palm and I heard that sound every time I did it. But when I tried it with the bottom part of the backplate, it just sounded like a solid piece of metal. I always baby my phones, this phone has never been dropped, smacked or anything. The weird thing is that I asked my friend who has an HTC one to test it and he told me his had that weird sound too. I'm just wondering if this is normal? Or it's just me and my friend are so unlucky. The sound really makes my phone like a piece of junk that's gonna fall apart soon. Could some HTC one owners try what I did and see if yous have the same issue please?

    thank you so much guys!!
    It's the focus mechanism / shutter of the camera. It's normal. I had it also on my HTC One X phone. Went to an att store to check others and they did it as well. Same goes for the HTC One. Nothing to worry about. There are also threads about this for other htc phones.

    Sent from my HTC One using AC Forums mobile app
    zendless likes this.
    08-25-2013 07:40 AM
  6. zendless's Avatar
    hm... thx for your reply. But if it's normal... how come some of us have this problem and some don't... is it still considered a defect?

    It's the focus mechanism / shutter of the camera. It's normal. I had it also on my HTC One X phone. Went to an att store to check others and they did it as well. Same goes for the HTC One. Nothing to worry about. There are also threads about this for other htc phones.

    Sent from my HTC One using AC Forums mobile app
    08-25-2013 05:30 PM
  7. zendless's Avatar
    lol... no prob man. I'm kinda picky about my phones, i had an iphone before this HTC one and it was just so solid. I choose HTC one over Galaxy S4 cuz it just looks so much nicer with that sleek aluminum body, like high quality. But now the sound just makes my phone seem so... crappy... low quality. sigh.....

    DAMMIT!!! I just saw this thread and read it. So I took my phone and hit the top portion with my hand lightly and there it was. A rattle, up near the camera. So thanks! I appreciate this thread...I'm going to throw up now.....

    **update**

    I decided that since my phone works great and I have it in an otterbox defender case, I'm not going to worry about it to much.
    08-25-2013 05:33 PM
  8. anon(7894520)'s Avatar
    this is completely normal.

    if there is no sound when you shake it then there are no loose parts inside nor is it going to "get worse in time".

    my previous iPhone 4S also made a similar sound.


    if you cant live with it (first world problems can be a pain, after all!) just go back to the scuff and dent prone iphone 5.

    good luck in finding a replacement that makes you happy.
    zendless likes this.
    08-25-2013 06:39 PM
  9. quicksilver53's Avatar
    I have had my one since April with not a single problem.

    Sent from my HTC One using AC Forums mobile app
    08-25-2013 07:34 PM
  10. blessedred's Avatar
    Hi guys!
    I just got my HTC one about a month ago, recently I found that there's a weird vibrate sound every time I put my phone on a hard surface "gently". It sounds like there's something loose inside the phone. So I tried tapping the upper part of the backplate on my palm and I heard that sound every time I did it. But when I tried it with the bottom part of the backplate, it just sounded like a solid piece of metal. I always baby my phones, this phone has never been dropped, smacked or anything. The weird thing is that I asked my friend who has an HTC one to test it and he told me his had that weird sound too. I'm just wondering if this is normal? Or it's just me and my friend are so unlucky. The sound really makes my phone like a piece of junk that's gonna fall apart soon. Could some HTC one owners try what I did and see if yous have the same issue please?

    thank you so much guys!!
    Man it's called OIS Optical Image Stabilization it makes the lense in the camera pretty much float. That is the rattle in your phone. Completely normal it's straight hardware.

    Posted via Android Central App
    08-25-2013 09:19 PM
  11. zendless's Avatar
    First of all, thx for all the replies. I'm not saying I don't believe u guys. I just wanted to make sure there's nothing wrong with my phone. No one wants to have a brand new phone that's a defect. I went to a store today and the guy there checked their demo and it had the same sound or even worse. Now I'm just wondering why some of them don't make any sound at all if u guys are saying this is completely normal. Thank you all again for your replies. appreciate it!
    08-25-2013 11:34 PM
  12. Gator352's Avatar
    First of all, thx for all the replies. I'm not saying I don't believe u guys. I just wanted to make sure there's nothing wrong with my phone. No one wants to have a brand new phone that's a defect. I went to a store today and the guy there checked their demo and it had the same sound or even worse. Now I'm just wondering why some of them don't make any sound at all if u guys are saying this is completely normal. Thank you all again for your replies. appreciate it!
    Well, maybe the ones that's NOT making a noise is broken?
    James E1 likes this.
    08-26-2013 03:50 AM
  13. garyf33's Avatar
    Have had the noise on my One since purchase and also had it on my HTC One X and HTC Inspire 4G.
    08-26-2013 04:52 AM
  14. zendless's Avatar
    Well, maybe the ones that's NOT making a noise is broken?
    lol.. if that's the case then it would b my first time I actually wish i had a defect hahaha...

    - - - Updated - - -

    Have had the noise on my One since purchase and also had it on my HTC One X and HTC Inspire 4G.
    hm... that actually makes me feel better now lol... thx for the info
    08-26-2013 08:17 PM
  15. DS1331's Avatar
    I don't have any noises on mine, and the camera is perfectly fine!

    Sent from my HTC One
    08-26-2013 08:42 PM
  16. zendless's Avatar
    You are one lucky guy!!!


    I don't have any noises on mine, and the camera is perfectly fine!

    Sent from my HTC One
    08-27-2013 12:04 AM
  17. xtn's Avatar
    I'm only guessing here... Could the discrepancy from one phone to another be dependent on where the moving parts of the image stabilization bits part themselves after your last pic?
    08-27-2013 02:07 AM
  18. ash95608's Avatar
    I just got my HTC one from sprint and it makes the same sound when taping it, it doesn't bother me to much except when the vibrate goes on it causes the same sound as well so sound like something is loose in there. I'm sure HTC will come up with a future fix.
    02-04-2014 09:55 PM

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