Htc one software problem

[zirkus]

Hi everyone .
I've got a problem with a HTC ONE (PJ46100) that my mate asked me to fix.
I've tried to fix it but I'm stumped .
When I try to charge it , the little red light keeps flashing so I looked it up & reset it using the ' power button & volume control ' method which worked.
So after it's reset & the red light is constant , I leave it to charge for a hour or so & it switches itself on & shows this screen





it says the battery is too low but its been charging for over a hour.
Also when I choose the HBOOT option it goes to another screen of which one of the options is FACTORY RESET which I chose but it then goes back to the HBOOT screen

can anybody help?
thanks

 

[anon(4697585)]

Few things...

Are you charging from PC or a proper USB charger?

Have you tried all the options?

How did you get to this stage EXACTLY!

 

[jcorv58]

You're not resetting it with volume and power, it's just going to your bootloader screen. As far as I know, the red light flashing when it is plugged in is normal when the battery is very low, (this phone has a very slow charging time, btw). Just scroll down to the power down option and then plug it in and charge for a couple hours. It won't reset your phone when battery is that low anyway.

Posted via Android Central App

 

[zirkus]

he gave me the original usb charger , so im using that.
yep ive tried all the options.
as for how it got like that . . . . . all he told me was that he downloaded something that caused this to happen. probably something perverted , knowing him !

 

[becca_1412]

I have the HTC One Mini and I get that screen when I turn my phone off or try to reboot it. Its a continuous loop. Ive tried charging it for 12 hours using the original HTC cable. But it just keeps showing that same screen. I got lucky twice and got my phone to turn back on. I have no idea what is going on. I can't even do a software update. If you figure or have already figured out the problem let me know so I can try to fix my phone and try to get rid of it ASAP.

I left it on to charge for 12 hours and tried the power and volume up button over and over again.