1. pavel3's Avatar
    I've done update yesterday evening to new Android but it stopped as on picture( green arrow pointing down to phone)
    -I didn't interrupt process by any action for 2hours
    -afterwards (still with this screen) plugged phone to charge overnight
    Morning same result - stuck 100%install
    -couldn't resist, unplugged from charging and done reset with button volume down and power one (holding together 8-10sec)
    Black screen
    Green Logo back, blinked once and - after 5-6secs appeared line under it with progress of install going to the end
    And stuck again
    Done same with volume button up and power one after an hour - same result.

    - no modifications on 1day old machine (company's)
    -HTC sync manager doesn't recognize phone (I have MacBook)

    No need contacts/calendars whatsoever.
    Any suggestion? Found threads with similar issues but on anyhow modified machines(not my case),
    usually solved by reset screen but that I can't even reach..

    Frankly speaking looks like software problem - will be HTC warranty applicable
    Thank you guys





    After the update to 4.2.2-image.jpg
    09-14-2013 09:46 PM
  2. freakshow999's Avatar
    One day old? Turn it in an return it for a new one.

    Sent from my HTC One using Tapatalk 4
    09-14-2013 10:04 PM
  3. pavel3's Avatar
    One day old? Turn it in an return it for a new one.

    Sent from my HTC One using Tapatalk 4
    Thanks -
    Sure will try but question remained if there's technical solution I can try myself?
    Can be that someone else might have similar trouble but have machine for a longer time.
    09-14-2013 10:10 PM
  4. freakshow999's Avatar
    Restart with the power button and volume down to go into hboot mode choose recovery wipe the phone and do a reset from there.

    Sent from my HTC One using Tapatalk 4
    09-14-2013 10:19 PM
  5. pavel3's Avatar
    Restart with the power button and volume down to go into hboot mode choose recovery wipe the phone and do a reset from there.

    Sent from my HTC One using Tapatalk 4
    That didn't work, sorry if it wasn't clear from the post.
    Phone remained stuck.

    Solution found by chance.
    Drain the battery and after a while of charging(40mins) voilŠ system back and 4.2.2 loaded!
    09-15-2013 03:13 AM
  6. chrisxpierce's Avatar
    Whew...
    09-15-2013 08:11 AM
  7. freakshow999's Avatar
    Glad you got it.

    Sent from my HTC One using Tapatalk 4
    09-15-2013 01:57 PM

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