Have anyone found a solution to this problem?
I have the same issue. Got the notification for system update. Downloaded and install the 700MB+ file. On boot up it just go to the screen with the 2 green arrows that make a circle, and an arrow pointing down. The phone is not in charging status (as some had suggested to unplug).
I also tried to do the Volume Down key + Power key with no luck. It looks like the phone is bricked.
What's irritating is that I talked with T-Mobile tech support and they couldn't do anything. This updates was pushed (by notification) to my phone and I trusted it to work. T-Mobile suggested to buy a new phone, since the warranty is over, or to take it up with HTC. So, I asked if HTC wants people to buy new phones, they can keep coming out with updates that brick people's phone then? Wow!
Thanks in advance for any help.
08-18-2015 03:40 PM