1. xnaveedhassan's Avatar
    Hey guys, first post. And I came here to make this known.

    I booted up my phone yesterday and it had the background (on the log screen) set to default, the time and date set to default. When I swiped the lock up to unlock the phone, it started showing me a screen that said

    'Enter password to decrypt the data. 30 Tries remaining before data is deleted'

    The funny things were
    • I have never put an encryption on my phone
    • No matter what I typed in, the counter didn't go down from 30

    I chatted with HTC Support and they made me restart my phone, reboot to safe (which it didn't do) and finally she told me to do a factory reset after which I was able to get the thing working. Though, of course, I lost all data and stuff on it. Real pain in the neck.

    I thought to post it here because when I was looking for solutions online, I couldn't find a single thread for this.
    02-07-2014 06:37 PM
  2. kroemer's Avatar
    Did you ever find a fix for this? My phone is doing the same thing and I have looked everywhere and contacted HTC and no one can figure it out...thanks.
    11-06-2014 03:35 PM

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