1. woodynorman's Avatar
    All of a sudden I get this message whenever I place a call. Seems to be every number I dial no matter if its in my phone book or not.

    "the extension you are using does not support this calling feature. An android call will be placed instead"

    Anyone know what this means? I may have just showed up since the recent update, although I just noticed it a couple days ago.
    02-16-2014 11:55 PM
  2. Troneas's Avatar
    is this happening when you are dialing the number yourself?

    have you noticed any prefix or format changed in your contact list numbers, if you are using people's contacts to dial?

    edit: nvm i see you've tried both.

    no idea for the time being. sorry.
    02-17-2014 12:12 AM
  3. woodynorman's Avatar
    Same thing with either dialing direct, or calling from my contact list. Some of my contact have a 1 in front of the number, or it's in parentheses. Tried deleting the extras, but it still shows up
    02-17-2014 09:10 PM
  4. Troneas's Avatar
    have you tried deleting your phone app cache or data? (if you are using a cloud service such as google you won't lose contacts, otherwise i wouldn't clean the data).

    also, if you *are* using a cloud service try deleting its account and add it again.

    this is all a shot in the dark but it might do the trick.

    the parenthesis shouldn't be a problem. the phone will recognise its a local call.
    02-17-2014 09:31 PM
  5. woodynorman's Avatar
    How do I go about deleting phone app cache and data? I don't see it in the settings. Thanks for your help!
    02-17-2014 09:48 PM
  6. Troneas's Avatar
    How do I go about deleting phone app cache and data? I don't see it in the settings. Thanks for your help!

    settings > apps > all

    browse and find the phone/people app. it will give you the option to clean its cache and data.
    02-17-2014 10:02 PM

Similar Threads

  1. Motorola Assist Not Reading Text Messages While Driving
    By T-Rob in forum Motorola Droid MAXX
    Replies: 8
    Last Post: 10-17-2014, 10:21 AM
  2. Vibrate while on phone call
    By jeffreynothing43 in forum Sprint LG G2
    Replies: 6
    Last Post: 04-05-2014, 12:47 PM
  3. when will we see the replacement for the droid maxx?
    By lgbalfa in forum Motorola Droid MAXX
    Replies: 2
    Last Post: 02-17-2014, 01:06 AM
  4. Replies: 0
    Last Post: 02-16-2014, 11:38 PM