So, I've owned a HTC one for a while, all good!
I convinced my wife to move to a HTC one mini from iPhone. We've imported all her iPhone data from the iPhone backup via the HTC transfer manager software. All good so far, all her contacts, messages , photos now on her mini.
Here is the problem. When she received texts from certain people, me included, in the recipients lists at the top of her text message it shows as if it came from a group message/multiple people. So it shows 4 people in the recipient list, me and three others! She can't reply to the text as obviously all 4 recipients would receive it. In fact she has done that by mistake several times! It's not just texts from me though. She had one off a friend and the text shows 9 people in the recipients box!! So When she typed in a reply and sent it, it went to all 9 as she hadn't realised it was listing 9 people. It Is totallly bizarre. I've checked the details of the contacts in question and its not as if there are 9 numbers stored against the contact, just one.
Likewise, i have checked and there are no groups set up in the contacts lists that I thought maybe the phone was mistaking the text as being from. She also has no other group texts conversations from the people in question.
It's as if the phone is mistaking certain incoming texts as from multiple contacts not just the one, but all the contacts look ok, so I'm guessing something is wrong in the text side of things rather than the contacts.
I've tried copying the contacts to the Google account from the phone, then only listing Google contacts on the phone instead of phone contacts, but no change.
Help!!!
Sent from my HTC One using AC Forums mobile app
I convinced my wife to move to a HTC one mini from iPhone. We've imported all her iPhone data from the iPhone backup via the HTC transfer manager software. All good so far, all her contacts, messages , photos now on her mini.
Here is the problem. When she received texts from certain people, me included, in the recipients lists at the top of her text message it shows as if it came from a group message/multiple people. So it shows 4 people in the recipient list, me and three others! She can't reply to the text as obviously all 4 recipients would receive it. In fact she has done that by mistake several times! It's not just texts from me though. She had one off a friend and the text shows 9 people in the recipients box!! So When she typed in a reply and sent it, it went to all 9 as she hadn't realised it was listing 9 people. It Is totallly bizarre. I've checked the details of the contacts in question and its not as if there are 9 numbers stored against the contact, just one.
Likewise, i have checked and there are no groups set up in the contacts lists that I thought maybe the phone was mistaking the text as being from. She also has no other group texts conversations from the people in question.
It's as if the phone is mistaking certain incoming texts as from multiple contacts not just the one, but all the contacts look ok, so I'm guessing something is wrong in the text side of things rather than the contacts.
I've tried copying the contacts to the Google account from the phone, then only listing Google contacts on the phone instead of phone contacts, but no change.
Help!!!
Sent from my HTC One using AC Forums mobile app
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