1. Jake Vinson's Avatar
    Hey guys! Last week, I had to send my phone off for the purple tint issue on the day that the Sense 6 update came out on Verizon. I just received my phone back today, but with Sense 5.5 installed. When I have selected "check new" in the software update menu, my phone checks for an update (it sits at this screen for a couple of minutes), but then eventually just backs out of this menu (no error message, anything) into the general settings menu. I have tried restarting the phone multiple times. Any ideas of what might be happening/how to solve this issue to get the Sense 6 update to run through? Also, I am currently running software version 3.11.605.1.
    06-03-2014 06:14 PM
  2. ivanhtcm7's Avatar
    try to clean cache of updater, setting->apps->all-- updater then force to stop then clear data. i think could help.
    06-04-2014 10:45 AM

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