my phone mutes on my pocket when someone calls me

[remos2010]

as i say in title
when someone calls me and the phone in my pocket it mutes while i'm walking
i opened the setting and disabled (Quiet ring on pickup , Pocket mode , Auto answer calls)
and i found something on setting called (Flip to mute) , i want to disable it too but i can't ! , it's options are (Mute once , Always Mute)

can anyone help me please ?

 

[remos2010]

all i want is to disbale "Flip to mute" option , i think it's the problem.

 

[srkmagnus]

all i want is to disbale "Flip to mute" option , i think it's the problem.

Do you place the phone upside down in your pocket or right side up? That could also be a quick fix if the settings don't change.

 

[remos2010]

Do you place the phone upside down in your pocket or right side up? That could also be a quick fix if the settings don't change.

the secondary camera be down , and charger port is up

 

[Griffin Walter]

the secondary camera be down , and charger port is up

hi, if u put your phone in the pocket and the phone rings, when u try to take it out and answer the phone ,
you might accidentally press the "back" button , and the ringing phone will become mute.
I'm not using HTC one, but I guess u update to sense6.0, and maybe it's new feature about it.