1. ecufan's Avatar
    Using the mail app for POP3 email, the phone won't sync on data but does sync on wifi. On data, it says that a connection is unavailable, however other apps that use the internet and data do work. It used to work, but has stopped. I'm sure I'm missing something simple.
    09-21-2014 11:32 AM
  2. Javier P's Avatar
    Make sure that "restrict background data" is not checked for that app in the data usage settings. On depending the app you use maybe there's some settings that restrict that as well.
    09-21-2014 11:41 AM
  3. ecufan's Avatar
    Restrict background data is not checked.

    Make sure that "restrict background data" is not checked for that app in the data usage settings. On depending the app you use maybe there's some settings that restrict that as well.
    09-21-2014 11:52 AM
  4. VidJunky's Avatar
    Not sure why it would have changed but have you checked your sync settings to be sure your mail app is still set to sync? Also in the app, not certain which one you have, there is often a refresh/sync rate. It could be anything from every 15min to once a day to only when opened. However you didn't say it only syncs when opened so the only other thing I could think of would be have you changed your password? Anything it had before your change would still appear on the phone as though you were looking in your mail, but that content would never update because it no longer has access to your account. Since it is not a GMail account your phone could care less if it syncs or not.

    A side from those;

    Are you using any kind of power saving, memory booster, or app manager apps? Often these types of apps will see email as a non essential and block them or stop them. Now for my soapbox. If you are using such an app they are not necessary, and most end up causing more grief than help. They stop things from syncing that most people want and have no effect on items that were the cause of them being downloaded. Very rarely do they do more than drain your battery, because they are constantly running in the background, or slow your phone down as they fight with apps for resources to stay on top of things.
    09-22-2014 08:54 AM
  5. ecufan's Avatar
    I'm at a loss, no password change. It works fine as soon as I get home and am on wifi, just not on the 4g or 2g data.



    Not sure why it would have changed but have you checked your sync settings to be sure your mail app is still set to sync? Also in the app, not certain which one you have, there is often a refresh/sync rate. It could be anything from every 15min to once a day to only when opened. However you didn't say it only syncs when opened so the only other thing I could think of would be have you changed your password? Anything it had before your change would still appear on the phone as though you were looking in your mail, but that content would never update because it no longer has access to your account. Since it is not a GMail account your phone could care less if it syncs or not.

    A side from those;

    Are you using any kind of power saving, memory booster, or app manager apps? Often these types of apps will see email as a non essential and block them or stop them. Now for my soapbox. If you are using such an app they are not necessary, and most end up causing more grief than help. They stop things from syncing that most people want and have no effect on items that were the cause of them being downloaded. Very rarely do they do more than drain your battery, because they are constantly running in the background, or slow your phone down as they fight with apps for resources to stay on top of things.
    09-22-2014 09:11 PM
  6. VidJunky's Avatar
    You haven't disclosed what app you're using. I would go to the Play Store and get something like Maildroid, or K-9. Both get high ratings but there are many others.

    Posted via Android Central App
    09-22-2014 10:56 PM

Similar Threads

  1. Knox on Samsung Galaxy s4
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-02-2014, 05:57 PM
  2. No upgrade for AT&T Note 2 stuck on 4.1.3
    By Amit Srivastava3 in forum AT&T Galaxy Note 2
    Replies: 3
    Last Post: 09-27-2014, 08:28 PM
  3. landscape mode on home screen
    By bjballar41 in forum LG G3
    Replies: 4
    Last Post: 09-21-2014, 07:27 PM
  4. From an iPhone to Droid MAXX on AT&T?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 09-21-2014, 10:37 AM
  5. skype bug on samsung s3
    By Ricazor in forum Samsung Galaxy S3
    Replies: 0
    Last Post: 09-21-2014, 10:14 AM
LINK TO POST COPIED TO CLIPBOARD