1. samblue1's Avatar
    I was downloading an update on my HTC One via the mobile network when it just hung on me. When I tried to restart it , it just hangs and the screen goes white and then it can't be turned off until the battery fully runs out. I've tried a factory reset but to no avail. has anyone had a similar problem and does anyone know how to repair short of taking it back to the shop?
    10-26-2014 03:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was the factory reset through the Recovery Menu?
    10-26-2014 04:59 PM

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