1. htc-user's Avatar
    I have had my HTC one for a little over a year now and of course the warranty had just ended. I had had my phone off and when I turned it back on I could not use the touchscreen it just would not work. I am running android 4.4.2 and HTC sense 6.0

    I have tried performing a soft reset and a hard reset both did not fix my problem. I have a USB O-T-G and mouse that I am using to control my phone with but this is only a temporary solution.

    If anyone knows how to get my touch screen to start working again or has had the similar problem could you please help me out.
    12-30-2014 02:00 PM
  2. Rukbat's Avatar
    Sounds like 1 of 3 problems:

    1) Bad motherboard. Worst case. The motherboard has to be replaced.

    2) Bad screen. Second worst one. The screen has to be replaced.

    3) Loose connector. Cheap repair.
    12-30-2014 02:14 PM
  3. htc-user's Avatar
    No repairs have been made, everything is original and it was a sudden thing. It was working 100% fine 10 minutes before.
    12-30-2014 02:19 PM

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