1. Adida007's Avatar
    I have my HTC one m7 with me for over a year now... i never had my android updated, and its still on android 4.2.2 and sense 5.0 (model 801e)
    when ever i check for new updates, it says my phone is up to date.

    how can i update my phone? even manually?

    thank you
    01-08-2015 09:33 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which carrier do you have? Did you get the phone from that carrier, or did you move to a different carrier and swap SIM cards? Do you know if the phone is rooted?
    01-08-2015 10:34 AM
  3. Adida007's Avatar
    thanks for answering
    i didnt change the root, although i did switch my carrier (non usa) after i bought the phone, and swapped (right word?) SIM. i didnt get the phone from any carrier
    01-08-2015 10:46 AM
  4. B. Diddy's Avatar
    It may be the fact that you changed carriers. System updates for non-Nexus devices are typically pushed by the carrier for their specific phones, so if you changed carriers, I think it might prevent the phone from getting the carrier-specific update that was originally intended for it. If you didn't get the phone from a carrier, how did you get it? Was it being sold unlocked? Was it used? Do you know if it was originally from a carrier?
    01-08-2015 11:03 AM
  5. Adida007's Avatar
    i bought in in a computer/cellphone store, and it was brand new, not pre owned.

    is there any way to update my phone? manually maybe?
    01-08-2015 11:11 AM
  6. B. Diddy's Avatar
    01-08-2015 12:05 PM

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