1. Zed LuGrain's Avatar
    So I was doing the Andriod 5.0 Lollipop update, and I thought it froze, so I rebooted my phone, it started the update again, and then went into a screen with the phone on it with a red triangle which I now learned is recovery mode, I have tried everything, I factory reset (erased all user data) And everything like that, and it still comes back to this screen, can I get off of it? I am 13!
    02-10-2015 04:21 PM
  2. Rukbat's Avatar
    Take the phone to the carrier's store. Tell them that the phone updated, then crashed. (Don't tell them that you rebooted during an update.) They can reflash the ROM. (Unfortunately, any data you may have had - pictures, songs, etc. - will be lost.)
    Zed LuGrain likes this.
    02-10-2015 04:28 PM
  3. Zed LuGrain's Avatar
    Alright, I already deleted everything with factory reset, anything important was already backed up in case of this anyways.
    02-10-2015 04:39 PM

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