1. AC Question's Avatar
    I updated to the lollipop software or whatever it's called and my phone literally does nothing anymore it takes about a minute for it to respond to the home button being pressed, and I literally cant open a single app. I cant even get into settings whenever I hit anything on my phone, if my phone responds at all, i just get a black screen. What in the world is wrong with my phone?
    05-21-2015 01:11 AM
  2. mrsmumbles's Avatar
    You'll have to do a factory reset, it sounds like. Good luck.
    Golfdriver97 likes this.
    05-21-2015 09:12 AM

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