1. dxb114's Avatar
    It was working fine eight hours ago, I had it on the charger and suddenly looked over. The touch buttons were lit but nothing else was on. I powered it down, every power up goes to the HTC/Android screen then shuts down. I tried holding Power and Volume Up, same thing. I then did Volume Down, tried Restart/Recovery/Factory Reset, all result in the phone freezing and nothing happens even after 45 minutes. When I plug it in, the red light turns on and the battery charge indicator briefly shows up without the bolt/green bar filling. It's as if it won't even take a charge.

    What can I do? Thanks.
    12-30-2015 11:42 PM
  2. B. Diddy's Avatar
    It's possible the battery failed, so that might need to be replaced. Try a different charging cable and wall plug first, though.
    12-31-2015 03:43 AM

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