Why won't my HTC One M7 turn back on?

A

AC Question

Why wont my HTC One M7 turn back on?

Yesterday morning I received my new HTC One M7, I turned it on and set it all up, no problems. Six hours later and it was still working perfectly fine, then I was in the middle of writing a message and the screen went black. I know it didn't die because it had 99% battery level, I tried turning it back on, but to no avail. I tried plugging it into my wall charger, to see if that would wake up the screen, but nothing happened, the red light never even came on.

This morning I tried all of the tips and tricks with the buttons and nothing worked, my phone is completely unresponsive. I'm desperate, anybody have any ideas?
 

Rukbat

Retired Moderator
Feb 12, 2012
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Re: Why wont my HTC One M7 turn back on?

Plug in the charger and wait at least 8 hours. It's possible that the battery went bad, had a dendrite (an internal short that some lithium batteries get), the charging circuit went bad or a few other things. It's new, so if a long charge doesn't fix it, they should replace it.
 

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