1. jeffdanger's Avatar
    WHen I picked up my M8 yesterday, I opened the box and the first thing you see, beside the phone of course, is the big green HTC Advantage logo. Free one time cracked screen replacement within the first 6 months, 50 gb. free online storage, etc. That really sounds great on the screen guarantee so I decided to check it out.

    On the HTC site, under terms and conditions of the guarantee, it lists the SKU's that are covered. And guess what, it doesn't list my SKU for the Verizon M8.

    What gives here? How can they advertise this and not cover it? I'm going to write HTC then whoever else I have to to bring this to light.
    04-12-2014 06:11 AM
  2. Lodingi's Avatar
    That's interesting. Keep us posted.
    04-12-2014 07:50 AM
  3. James E1's Avatar
    WHen I picked up my M8 yesterday, I opened the box and the first thing you see, beside the phone of course, is the big green HTC Advantage logo. Free one time cracked screen replacement within the first 6 months, 50 gb. free online storage, etc. That really sounds great on the screen guarantee so I decided to check it out.

    On the HTC site, under terms and conditions of the guarantee, it lists the SKU's that are covered. And guess what, it doesn't list my SKU for the Verizon M8.



    What gives here? How can they advertise this and not cover it? I'm going to write HTC then whoever else I have to to bring this to light.
    You are covered but if you want to contact them to ease your mind go ahead.
    04-12-2014 09:13 AM
  4. mysterygirl's Avatar
    Pretty certain you're covered. HTC just needs to update the web page with their latest phone.

    Posted via Android Central App
    04-12-2014 10:07 AM
  5. o2k's Avatar
    How does it not cover Verizon M8 (I'm with Verizon) if the big green HTC Advantage logo is in the box that you received?
    04-12-2014 12:53 PM
  6. Skyway's Avatar
    How does it not cover Verizon M8 (I'm with Verizon) if the big green HTC Advantage logo is in the box that you received?
    That's what I'm wondering too?

    Op, if you need to replace your screen with the advantage program, just call them and they will help you out. You are indeed covered though

    Posted via Android Central App
    04-12-2014 03:40 PM
  7. ugxvibe's Avatar
    During their big announcement of this phone Jason MacKenzie said that it does extend to the M8. So I would get a clip of that video and hold onto it.
    04-12-2014 05:02 PM
  8. trandz's Avatar
    That would be a majorrrrrrrrrr fail aka lawsuits out the ***.
    04-12-2014 07:16 PM
  9. jeffdanger's Avatar
    I did chat with them and they said it was covered. You would think they would update their terms and conditions though. Not like they have to reprint anything, just update the webpage.
    04-13-2014 04:41 PM
  10. BobR1908's Avatar
    Not to sound sarcastic, but the first indication of your phone being covered was the HTC Advantage sticker in the box of your phone lol.

    I did chat with them and they said it was covered. You would think they would update their terms and conditions though. Not like they have to reprint anything, just update the webpage.
    ChrisGonzales90 likes this.
    04-13-2014 04:51 PM

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