12-23-2018 07:40 PM
45 12
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  1. mfreeland's Avatar
    I have the same issue with headphones, but when I plug the auxiliary cable in my car it functions through all speakers.

    Posted via Android Central App
    Usually a dirty or bad or broken headphone jack in the phone...
    08-05-2014 02:00 PM
  2. Naziri Nasir's Avatar
    please go to Settings>Call>CDMA call settings and turn off Voice Privacy.
    videobored likes this.
    08-12-2014 04:43 PM
  3. Jason_d's Avatar
    This is a common fault - I had the exact same problem with my HTC one X and upgraded the M8 hoping I could listen to music again (nope), the only thing I can link this to would be using a earphone jacks with a microphone (Beats audio ear phones). I used these earphones on both phones and then I had issues with using Aux in my car - I have nearly smashed my phone by bashing the cable in when the sound cuts out. No way will I buy another HTC and now I need to buy a Bluetooth headunit.
    08-14-2014 10:33 PM
  4. videobored's Avatar
    [edited to remove double post. sorry n00b mistake]
    09-06-2014 10:27 PM
  5. videobored's Avatar
    please go to Settings>Call>CDMA call settings and turn off Voice Privacy.
    I was having this problem with my new M8 that I got at the end of August 2014. I checked it with two different sets of headphones, so it is definitely the phone. I was sure it was a hardware issue, but turning off the CDMA call privacy thing seems to have helped. I need to read more about what exactly that does, and what the ramifications of disabling it are, but thanks for the useful tip!
    -vb
    09-06-2014 10:30 PM
  6. videobored's Avatar
    I have a follow up to this issue. I was still having problems with this even after doing the CDMA solution. I just chatted with an HTC support tech about the issue. He had me clear the phone cache and that seems to have cleared up the issue. Here are the steps he had me do:
    1. make sure fast boot is turned off (settings > power >)
    2. power off the phone
    3. hold volume-down and power at the same time
    4. when the menu comes up, use the volume buttons to select 'recovery', and select it with the power key
    5. it will reboot, when the red triangle appears, hold volume-up and press the power key once without releasing the volume up key
    6. when the next menu comes up, select wipe cache partition, select it with the power key
    7. when the process is complete, highlight 'reboot' and use power key to select it.
    8. the phone will reboot, and the headphone jack should work better

    My volumes are better, although not entirely balanced. Seems like about 40% left/60% right. He had me try it in safe mode as well, but that did not seem to make it any better. The only other option was to do a complete factory reset, which I did not want to do. I'm ok with the 40/60 split.
    Good luck!
    -vb
    10-03-2014 10:26 AM
  7. ben1210's Avatar
    Thanks videobored, that one worked for me 100%
    10-09-2014 08:23 AM
  8. Eddy Mofo's Avatar
    Has anyone else had this problem? Only one side of the headphone works. I'll have to pull the plug out a little and twist it a bit until it worked. I've tried a couple of headphone apps to try to fix this issue and sometimes it's worked, but will go back to only one side after unplugging and replugging the headphones in.

    I just purschased last friday so most likely will be going back to Tmo to do an exchange if no known fixes to this issue.
    11-04-2014 08:00 PM
  9. Jose Salazar5's Avatar
    I have the same problem. With one year with my HTC one, I had to buy about 5 set of headphones. One was indeed for marathon runners. All the time is the right side which fails... My next try will be a bluetooth set.
    12-14-2014 07:49 PM
  10. Hariharan Mahendran's Avatar
    I am having the same problem... headphones without mics work but then headphones with don't work at all.. i took this to the geek squad and they told me that i would have to wait it out for htc to send an update... there has been two updates and still no fix. seeing as some time has elapsed for you, i do need to ask if you have had any luck regarding this problem or have you done anything to resolve it yet? i am thinking of going in to ask for my money back.
    01-05-2015 12:48 AM
  11. RRHMJ23's Avatar
    I did this ,but after a while it starting messing up again.
    I have a follow up to this issue. I was still having problems with this even after doing the CDMA solution. I just chatted with an HTC support tech about the issue. He had me clear the phone cache and that seems to have cleared up the issue. Here are the steps he had me do:
    1. make sure fast boot is turned off (settings > power >)
    2. power off the phone
    3. hold volume-down and power at the same time
    4. when the menu comes up, use the volume buttons to select 'recovery', and select it with the power key
    5. it will reboot, when the red triangle appears, hold volume-up and press the power key once without releasing the volume up key
    6. when the next menu comes up, select wipe cache partition, select it with the power key
    7. when the process is complete, highlight 'reboot' and use power key to select it.
    8. the phone will reboot, and the headphone jack should work better

    My volumes are better, although not entirely balanced. Seems like about 40% left/60% right. He had me try it in safe mode as well, but that did not seem to make it any better. The only other option was to do a complete factory reset, which I did not want to do. I'm ok with the 40/60 split.
    Good luck!
    -vb
    01-17-2015 11:16 AM
  12. mystrywhytgrl's Avatar
    I have the same problem but I can't seem to find CDMA Call Settings in my menu so I can turn it off. This is the most recent HTC One M8 I am using?
    03-02-2015 07:54 PM
  13. mfreeland's Avatar
    I have the same problem but I can't seem to find CDMA Call Settings in my menu so I can turn it off. This is the most recent HTC One M8 I am using?
    What carrier are you on?
    03-02-2015 08:14 PM
  14. mystrywhytgrl's Avatar
    Telstra in Australia.
    03-02-2015 10:13 PM
  15. shawn4jc1's Avatar
    I also have the problem where only one side of the headphone works. If I have the music playing from the phone speakers then plug in head phones I can hear sound from the left earpiece for a 1/10 of a second but then it will stop and only play out of the right earpiece. I have had this phone since it was cool but I'm getting tired of it now.

    I have tested other head sets and earbuds and they are all the same. I had the headphone jack cleaned and no change. The part to replace is $70 (I know it's ridicules but that is what I can find unless you rick a buying a broken phone) but I think it might be a software problem. I'm going to try a factory reset, after I get my phone backed up, but I'm not hope full.

    If any knows any fix let me know.
    And I will let you know how this works for me.
    03-04-2015 05:17 PM
  16. Laura Hulland's Avatar
    I was googling mono in one speaker through aux and found this thread. I have a HTC ONE 18months old and was fine. Then suddenly only sound through one speaker on my car speakers. I don't listen to music through it so never noticed the headphones issue but today I happned to take a call and noticed the mono was on the call too and only sound in right ear. I think it's since the software update. No idea what to do about it so just going to have to manage. Good to know it's not the aux in my BMW as that would have bee expensive!!!
    05-15-2015 06:03 PM
  17. Jessica Goode's Avatar
    working thx
    10-06-2015 05:40 PM
  18. Jessica Goode's Avatar
    thanks videobored. works
    10-06-2015 05:41 PM
  19. Damian Rawlings's Avatar
    I have a follow up to this issue. I was still having problems with this even after doing the CDMA solution. I just chatted with an HTC support tech about the issue. He had me clear the phone cache and that seems to have cleared up the issue. Here are the steps he had me do:
    1. make sure fast boot is turned off (settings > power >)
    2. power off the phone
    3. hold volume-down and power at the same time
    4. when the menu comes up, use the volume buttons to select 'recovery', and select it with the power key
    5. it will reboot, when the red triangle appears, hold volume-up and press the power key once without releasing the volume up key
    6. when the next menu comes up, select wipe cache partition, select it with the power key
    7. when the process is complete, highlight 'reboot' and use power key to select it.
    8. the phone will reboot, and the headphone jack should work better

    My volumes are better, although not entirely balanced. Seems like about 40% left/60% right. He had me try it in safe mode as well, but that did not seem to make it any better. The only other option was to do a complete factory reset, which I did not want to do. I'm ok with the 40/60 split.
    Good luck!
    -vb
    12-23-2018 07:37 PM
  20. Damian Rawlings's Avatar
    So just a normal reboot won't wipe anything I need off the phone?
    12-23-2018 07:40 PM
45 12

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