Originally Posted by
jvmirante On day 10 I discovered mine was broken as well. Has not been dropped. Verizon could not help me. Odd thing is though, I have not noticed anything showing up in my pictures. Any thoughts on that?
I don't notice anything in my pictures either for some reason. When I saw it, I thought the camera was going to be useless for sure. I just finished up a chat with a T-Mobile rep, and the first thing they asked was if I had heard any crackling or popping sounds when taking pictures. According to them "There seems to be an issue with the camera and it makes a popping or crackling sound, this could cause your camera to crack."
They told me to go to my T-Mobile store and have it checked out to determine my options. According to a user on Reddit with the same problem (
M8 Rear Camera Glass Cracked Already? : htcone), they were able to get T-Mobile to send them a replacement and had determined it was a defect.
I was so excited about this phone, but am concerned about the build quality now.