1. Russ Sims's Avatar
    Morning my friends just joined for some much needed help!

    I have always had a iphone so struggling a little bit with the HTC M8 although I do love the phone.

    I bought a 64gb SD card and inserted it thinking that was easy. The issue I am having is transferring existing movies to the SD Card as well as pictures and apps if I wanted to... Can anyone help with this?

    Also what is the best way to put music on the phone? I have a 16gb so ideally I wanted to use the SD Card.

    I have looked through the phone and can't seem to find a folder etc to click into to view what's in the SD Card... ??

    I am very very confused. Can anyone help pretty please?

    Thanks 😁
    05-15-2014 03:25 AM
  2. ironbesterer's Avatar
    Just use the computer. Plug in the phone, let it download drivers, and then use the file explorer to transfer.

    Sent from my Verizon HTC One M8
    05-15-2014 03:52 AM
  3. Russ Sims's Avatar
    Hi mate thanks for your reply.

    How do I select and transfer existing videos and pictures from the mobile storage to the SD card?

    Also what is the file explorer as in where do i find it?

    Sorry mate when I say I am a newbie I am that and more 😨
    05-15-2014 07:34 AM
  4. ironbesterer's Avatar
    Do you use Windows?

    Sent from my Verizon HTC One M8
    05-15-2014 01:02 PM
  5. Russ Sims's Avatar
    Hi mate its chrome on HTC and windows 7 os on laptop with Firefox as browser if that helps 😕😊
    05-15-2014 01:53 PM
  6. dty06's Avatar
    He means just use the file explorer in Windows like you would for files on your computer, not an external app.

    The issue is that Android 4.4 KitKat has security issues with SD cards. Because some types of malware can stem from an SD card, and because some malware likes to write to an SD card, KitKat has disabled the primary storage from having the ability to write files to the external SD card. But there is no such limitation for a computer, so you can connect your phone to your PC and manually transfer the files from the internal storage to the SD card via the normal Windows file/folder explorer.

    Hope this helps
    05-16-2014 12:08 AM

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