Google plus auto backup not working for the past several days.

LordGreylock

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Aug 13, 2012
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I'm not sure what happened recently but the Auto Backup in the Google+ Photos app has not been working for me. It just says "backing up... 9 left" and never backs up the photos. It's been working fine up until a few days ago. I have plenty of space on my google account.
I cleared out the apps data cache, didn't seem to help. Anyone else having issues recently? Any other suggestions to resolve this would be greatly appreciated.
 

mchockeyvette27

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I'm not sure what happened recently but the Auto Backup in the Google+ Photos app has not been working for me. It just says "backing up... 9 left" and never backs up the photos. It's been working fine up until a few days ago. I have plenty of space on my google account.
I cleared out the apps data cache, didn't seem to help. Anyone else having issues recently? Any other suggestions to resolve this would be greatly appreciated.

Are you checking it when your battery is low?

Sent from my HTC One_M8 using Tapatalk
 

Dogmann

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Hi LordGreylock,

Its been reported on various sites that some of the Google services are and have been having issues over the last few days that seems to be what may be causing your issues.

Marc
 

LordGreylock

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Hi LordGreylock,

Its been reported on various sites that some of the Google services are and have been having issues over the last few days that seems to be what may be causing your issues.

Marc

Thanks for posting, I hadn't heard about that, but it may indeed be my issue.
 

rickms80

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I'm also seeing this issue. Just shows Backing Up...11 left and not moving. I'm on WiFi.

My Battery is low with only 25% at the moment. I just put it on the charger to see if that is the issue.
 

LordGreylock

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Mine still refuses to back up. Been like this for days now. I went through all the typical troubleshooting. Still hoping it will just resolve itself and it's on the back-end.
 

rickms80

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Mine still refuses to back up. Been like this for days now. I went through all the typical troubleshooting. Still hoping it will just resolve itself and it's on the back-end.

Yeah.... I switched to backup Over Wi-Fi or mobile network and it uploaded the photos. It did use my WiFi when it uploaded the photos. I switched it back to WiFi only and took another pic and of course it's stuck.... I don't know...
 

LordGreylock

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Yeah.... I switched to backup Over Wi-Fi or mobile network and it uploaded the photos. It did use my WiFi when it uploaded the photos. I switched it back to WiFi only and took another pic and of course it's stuck.... I don't know...

Ha, yep I just tried that and it worked, then back on Wifi only, doesn't work. Unfortunately my data plan is pretty low so I definitely don't want to upload these photos over that connection.
 

rickms80

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I'll post if I here something. FYI...Was working fine today until I reset my phone... Frustrating.

Posted via Android Central App
 

rickms80

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I found it! Data manager had marked every access point I've used as Mobile Hotspot. Unchecked them all and now WiFi only sync works.

Go to Data Manager hit menu then Mobile Hotspots. Checkout the screenshots.

Posted via Android Central App
 

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rickms80

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Question. Which carrier branded version do you have or unlocked? Wondering if this is just an at&t thing. I of course have the at&t branded version.

Posted via Android Central App
 

rickms80

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So I think it does this since the last OTA enabling Extreme Power-saving mode.. Any new Wireless Networks I connect to are marked as mobile hotspots. Once I uncheck them they're never marked again. Only if I delete the network and reconnect is when it checks it again.

Does yours exhibit that behavior?
 

LordGreylock

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So I think it does this since the last OTA enabling Extreme Power-saving mode.. Any new Wireless Networks I connect to are marked as mobile hotspots. Once I uncheck them they're never marked again. Only if I delete the network and reconnect is when it checks it again.

Does yours exhibit that behavior?

I can confirm this is exactly what mine is doing, it's extremely frustrating when I'm on new wifi networks.
 

Pat1222

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The hotspot thing worked for me too. Now that it's a "true" wifi connection, it will upload automatically. The only lasting problem is that I have a few weeks of pictures/videos that have not uploaded due to this issue that I can't, for the life of me, figure out how to force upload. Google+ says auto backup is up to date. I've done the "back up all" command a few times with no luck. Google+ sees the photos on the phone but can't "see" them to upload. No idea what's wrong. Any thoughts?
 

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