04-30-2016 06:17 PM
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  1. LordGreylock's Avatar
    I'm not sure what happened recently but the Auto Backup in the Google+ Photos app has not been working for me. It just says "backing up... 9 left" and never backs up the photos. It's been working fine up until a few days ago. I have plenty of space on my google account.
    I cleared out the apps data cache, didn't seem to help. Anyone else having issues recently? Any other suggestions to resolve this would be greatly appreciated.
    05-17-2014 06:31 PM
  2. techitrucker's Avatar
    Make sure it's not set up for just Wi-Fi if your trying over cellular data.

    Armadillo, the other white meat.
    05-17-2014 06:44 PM
  3. LordGreylock's Avatar
    Make sure it's not set up for just Wi-Fi if your trying over cellular data.

    Armadillo, the other white meat.
    It is set to only Wifi, and I am on Wifi at home. I only want to to upload over Wifi.
    05-17-2014 06:50 PM
  4. mchockeyvette27's Avatar
    I'm not sure what happened recently but the Auto Backup in the Google+ Photos app has not been working for me. It just says "backing up... 9 left" and never backs up the photos. It's been working fine up until a few days ago. I have plenty of space on my google account.
    I cleared out the apps data cache, didn't seem to help. Anyone else having issues recently? Any other suggestions to resolve this would be greatly appreciated.
    Are you checking it when your battery is low?

    Sent from my HTC One_M8 using Tapatalk
    05-17-2014 07:09 PM
  5. LordGreylock's Avatar
    Are you checking it when your battery is low?

    Sent from my HTC One_M8 using Tapatalk
    My battery isn't low. It's rarely below 40%. Right now its at 71%.
    05-17-2014 07:13 PM
  6. Dogmann's Avatar
    Hi LordGreylock,

    Its been reported on various sites that some of the Google services are and have been having issues over the last few days that seems to be what may be causing your issues.

    Marc
    LordGreylock likes this.
    05-18-2014 11:36 AM
  7. LordGreylock's Avatar
    Hi LordGreylock,

    Its been reported on various sites that some of the Google services are and have been having issues over the last few days that seems to be what may be causing your issues.

    Marc
    Thanks for posting, I hadn't heard about that, but it may indeed be my issue.
    Raam Sridhar likes this.
    05-18-2014 12:24 PM
  8. Soundtrack to Chaos's Avatar
    It always gives problems, that's why I disabled it. It seems to remove photos from Google plus once I delete it off my phone
    05-18-2014 04:19 PM
  9. rickms80's Avatar
    I'm also seeing this issue. Just shows Backing Up...11 left and not moving. I'm on WiFi.

    My Battery is low with only 25% at the moment. I just put it on the charger to see if that is the issue.
    Raam Sridhar likes this.
    05-19-2014 04:31 PM
  10. LordGreylock's Avatar
    Mine still refuses to back up. Been like this for days now. I went through all the typical troubleshooting. Still hoping it will just resolve itself and it's on the back-end.
    05-19-2014 04:42 PM
  11. rickms80's Avatar
    Mine still refuses to back up. Been like this for days now. I went through all the typical troubleshooting. Still hoping it will just resolve itself and it's on the back-end.
    Yeah.... I switched to backup Over Wi-Fi or mobile network and it uploaded the photos. It did use my WiFi when it uploaded the photos. I switched it back to WiFi only and took another pic and of course it's stuck.... I don't know...
    MoshuXXL and Raam Sridhar like this.
    05-19-2014 04:50 PM
  12. LordGreylock's Avatar
    Yeah.... I switched to backup Over Wi-Fi or mobile network and it uploaded the photos. It did use my WiFi when it uploaded the photos. I switched it back to WiFi only and took another pic and of course it's stuck.... I don't know...
    Ha, yep I just tried that and it worked, then back on Wifi only, doesn't work. Unfortunately my data plan is pretty low so I definitely don't want to upload these photos over that connection.
    05-19-2014 04:57 PM
  13. rickms80's Avatar
    I'll post if I here something. FYI...Was working fine today until I reset my phone... Frustrating.

    Posted via Android Central App
    05-19-2014 07:29 PM
  14. rickms80's Avatar
    I found it! Data manager had marked every access point I've used as Mobile Hotspot. Unchecked them all and now WiFi only sync works.

    Go to Data Manager hit menu then Mobile Hotspots. Checkout the screenshots.

    Posted via Android Central App
    Attached Thumbnails Google plus auto backup not working for the past several days.-4073.jpg   Google plus auto backup not working for the past several days.-4074.jpg  
    05-19-2014 07:48 PM
  15. LordGreylock's Avatar
    oh wow, good work!
    I wonder why they were all marked as hotspots. Took care of my issue right away!
    05-19-2014 07:57 PM
  16. rickms80's Avatar
    Question. Which carrier branded version do you have or unlocked? Wondering if this is just an at&t thing. I of course have the at&t branded version.

    Posted via Android Central App
    05-20-2014 01:46 PM
  17. LordGreylock's Avatar
    Mine's AT&T branded.
    05-20-2014 01:52 PM
  18. rickms80's Avatar
    So I think it does this since the last OTA enabling Extreme Power-saving mode.. Any new Wireless Networks I connect to are marked as mobile hotspots. Once I uncheck them they're never marked again. Only if I delete the network and reconnect is when it checks it again.

    Does yours exhibit that behavior?
    njlx2016 likes this.
    05-20-2014 03:51 PM
  19. LordGreylock's Avatar
    So I think it does this since the last OTA enabling Extreme Power-saving mode.. Any new Wireless Networks I connect to are marked as mobile hotspots. Once I uncheck them they're never marked again. Only if I delete the network and reconnect is when it checks it again.

    Does yours exhibit that behavior?
    I can confirm this is exactly what mine is doing, it's extremely frustrating when I'm on new wifi networks.
    05-28-2014 11:54 AM
  20. Pat1222's Avatar
    The hotspot thing worked for me too. Now that it's a "true" wifi connection, it will upload automatically. The only lasting problem is that I have a few weeks of pictures/videos that have not uploaded due to this issue that I can't, for the life of me, figure out how to force upload. Google+ says auto backup is up to date. I've done the "back up all" command a few times with no luck. Google+ sees the photos on the phone but can't "see" them to upload. No idea what's wrong. Any thoughts?
    05-28-2014 02:22 PM
  21. raiderrobert's Avatar
    Carrier: T-Mobile; Model: HTC One m8; Android version 4.4.2; HTC Sense version: 6.0; Software Number: 1.57.531.7; HTC SDK API level: 6.17.

    I have the same issue, but my only solution is to keep it on "Over Wi-Fi or mobile network". Even if I switch over every Wi-Fi location to being a normal Wi-Fi connection inside of the Data Manager, I still get this problem.

    So I'm going to let it all upload for now with this mobile network switched on, and try to figure out later how to fix this.
    06-07-2014 03:46 PM
  22. mlynch01's Avatar
    Wow, I was having the same issue and this worked for me. Unchecked the mobile Hotspot and like magic it worked. I couldn't figure out why for the life of me the uploads were stuck! Thanks for this.

    Posted via Android Central App
    06-07-2014 05:19 PM
  23. Nomaed's Avatar
    Thank you rickms80 for the catch. I can confirm the same problem (and solution) on the M7 since the last update.
    The only difference is the path: Settings > More > Data usage > [menu] > Mobile Hotspots
    apex#AC and Newcron like this.
    06-08-2014 06:53 AM
  24. Ryan Reames's Avatar
    Just had this issue too, thanks for the post!
    06-09-2014 09:09 AM
  25. iamstillvince's Avatar
    have similar issue but not case for me, it just gets stuck sometimes and keeps trying, uses battery like crazy when this happens. gonna go back to charging only and try that
    06-11-2014 08:13 PM
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