Live

Black Friday deal team is live right now!

Check out the hottest Black Friday Deals!

Expand Minimize
  1. abbzys24's Avatar
    I'm happy that the new SwiftKey keyboard cane out to include a big update. I actually had purchased the keyboard but didn't have it downloaded. Apparently if you had purchased the keyboard you receive the premier skin pack free. Does anyone know how I can claim the pack? Thanks.

    Sent from my 831C using Tapatalk
    06-12-2014 12:08 AM
  2. jpr's Avatar
    Sign into your Cloud account from swiftkey settings and go to the theme store. The Premium theme pack will show up with the price crossed out and say Free.
    06-12-2014 12:15 AM
  3. dajobo's Avatar
    Yes. Go to SwiftKey settings, click on themes, then click download new themes. Slide to the right, then download the first theme pack listed, it will be the one telling you its free!

    Sent from my HTC6525LVW using Tapatalk
    06-12-2014 12:16 AM
  4. abbzys24's Avatar
    Yes. Go to SwiftKey settings, click on themes, then click download new themes. Slide to the right, then download the first theme pack listed, it will be the one telling you its free!

    Sent from my HTC6525LVW using Tapatalk
    I went to the settings and I'm signed in but it still won't allow me to download them. New SwiftKey update-uploadfromtaptalk1402549942016.jpgNew SwiftKey update-uploadfromtaptalk1402549952200.jpg
    Sign into your Cloud account from swiftkey settings and go to the theme store. The Premium theme pack will show up with the price crossed out and say Free.

    Sent from my 831C using Tapatalk
    06-12-2014 01:12 AM
  5. jpr's Avatar
    Did you log in to the cloud with the same account that you bought it under?
    06-12-2014 01:17 AM
  6. aramos87's Avatar
    This is happening to a lot of users, myself included. You have to email their support from their website. They responded to my email saying they are aware of the issue and they are working on it. They also said they plan on having it fixed within 48 hours, but I'm not sure how accurate that time line really is.
    06-12-2014 01:21 AM
  7. fatboy97's Avatar
    I backed out the first time I saw the price, then when I went back in it and it had a line through the price and it said Free next to it. I just downloaded it.
    06-12-2014 08:09 AM
  8. Zod1010's Avatar
    Been a user of Swiftkey for a long time. They did two very cool things with this update. One, built emoji support into the keyboard itself. Two, added the option to add a number row at the top.
    Sole07 likes this.
    06-12-2014 08:26 AM
  9. 757Dave's Avatar
    Been a user of Swiftkey for a long time. They did two very cool things with this update. One, built emoji support into the keyboard itself. Two, added the option to add a number row at the top.
    ^^^^^
    This
    Sole07 likes this.
    06-12-2014 10:48 AM
  10. Almeuit's Avatar
    I went to the settings and I'm signed in but it still won't allow me to download them. Click image for larger version. 

Name:	uploadfromtaptalk1402549942016.jpg 
Views:	67 
Size:	61.7 KB 
ID:	122929Click image for larger version. 

Name:	uploadfromtaptalk1402549952200.jpg 
Views:	65 
Size:	54.4 KB 
ID:	122930



    Sent from my 831C using Tapatalk
    Email their support. SwiftKey support is pretty good... You won't have much of an issue and I'm sure they'll fix the bug for you .

    Sent from my T-Mobile Note 3 using AC Forums.
    06-12-2014 10:58 AM
  11. abbzys24's Avatar
    Email their support. SwiftKey support is pretty good... You won't have much of an issue and I'm sure they'll fix the bug for you .

    Sent from my T-Mobile Note 3 using AC Forums.
    Where can I email support? I was looking for it but couldn't find it

    Sent from my 831C using Tapatalk
    06-12-2014 10:59 AM
  12. Almeuit's Avatar
    Where can I email support? I was looking for it but couldn't find it

    Sent from my 831C using Tapatalk
    Go here..

    http://support.swiftkey.net

    Then scroll to the bottom and hit contact support. Explain your issue and be sure you leave your contact phone and email within the message as well .

    Sent from my T-Mobile Note 3 using AC Forums.
    Attached Thumbnails New SwiftKey update-1402588672706.jpg  
    06-12-2014 11:58 AM
  13. scott_0's Avatar
    the best got better! been using swiftkey since it was in beta

    sent from HTC M8 using tapatalk
    06-12-2014 12:33 PM

Similar Threads

  1. So where's the update for Verizon?¿?
    By joe morgan4 in forum HTC One M8
    Replies: 11
    Last Post: 07-31-2014, 10:26 PM
  2. Nexus 5 KitKat 4.4.3 upgrade causing new issues/bugs
    By Samar Basrai in forum Google Nexus 5
    Replies: 28
    Last Post: 06-25-2014, 02:17 PM
  3. When Is An Update Coming?!! I'm Almost Ready To Get Rid Of My Note!
    By music_man185 in forum Samsung Galaxy Note 3
    Replies: 53
    Last Post: 06-17-2014, 11:22 AM
  4. Can't update to sense 6 (M7) AT&T
    By DryHummus in forum HTC One M7
    Replies: 6
    Last Post: 06-13-2014, 06:33 AM
  5. Unlocked S5 Get Updates Straight From Samsung?
    By Wildo6882 in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 06-11-2014, 05:16 PM
LINK TO POST COPIED TO CLIPBOARD
We have updated our Privacy Policy and Terms & Conditions. Please check them out.