I've confirmed, since the recent Sprint 4.4.4 update, my HTC Backup is back to working automatically everyday.
Thanks! Changing to dropbox storage worked for me too. However, if I keep an eye on the progress counter during the backup, I see it incrementing from 1% to 62% and then it stops and it shows a succeeded backup. I'm wondering how complete it is with skipping the last 38%.I tried the FB remove/re-add strategy - didn't work
I pulled the 4.4.4 update down and installed - didn't work
What DID finally work was changing my HTC Backup storage service from Google Drive to Dropbox
My problem was most likely a combination of the above factors, I suspect changing my gmail and FB passwords did not help matters. Anyway it's working now Hope this helps someone
Thanks! Changing to dropbox storage worked for me too. However, if I keep an eye on the progress counter during the backup, I see it incrementing from 1% to 62% and then it stops and it shows a succeeded backup. I'm wondering how complete it is with skipping the last 38%.
On a sidenote, HTC has dropped dropbox storage in favour of Google drive storage on their devices. I wonder how that reflects on this matter.
That is what mine is on now, and it's back to working great. Backing up every day.I just installed a HTC service pack that came available to my M8 through Play Store. As always it only says "bug fixes" under release notes. HTC Backup app is now listed in the apps menu under the "all apps" tab, not under the "Downloaded" tab. I *think* it was on the "Downloaded" tab before. Can anyone verify that before installing the service pack, and note the version number? My HTC Backup app is now on 4.0.798020.
Has it been on this version, since you got your Sprint 4.4.4 update? Or did you get a HTC service pack today too? I'd like to establish if this service pack did an upgrade to HTC Backup or not.That is what mine is on now, and it's back to working great. Backing up every day.
A few days after the HTC Service Pack, I decided to try gdrive as storage again, and a backup was succesful. I don't know if it was the HTC Service Pack that changed something, or th succesful backup to dropbox that did it, or something else. But it works to google drive now. However, it similarly skips the 60%-100% in the counter.
My HTC Backup version is 4.0.7974548. Unfortunately I am on the M7 and can't see where to update/reinstall this app (it is set to update automatically), and according to play store I have the latest service pack too. I pulled down 4.4.4 a few days ago but that hasn't fixed it - I still can't back up to Google Drive and I have the same issue as deechte when backing up to dropbox where it joyfully omits the last ~40% of the backup.
I cannot see any files on gdrive, but I can on dropbox. But that is normal.When one backs up, do you see the file at dropbox or Google Drive?
I have the backup and it appears to be working... yet I can't see the back up file at Google Drive...
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