1. DELLENTY1234's Avatar
    I replaced my touch screen due to me cracking it, the screen was still fully operational prior to replacement.

    Once a genuine HTC screen had been replaced the phone would switch on as usual, but i was unable to use the touch function. I presumed there was a fault with the screen so had it replaced for a 2nd, and i still have the same problem.

    Any ideas what i have done?

    Thanks in advance for any advice & support!
    James
    10-18-2014 06:18 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. I am just taking a guess, but often when replacing the screen, other components get damaged, like ribbons and connectors. Are you certain nothing like that happened?
    10-18-2014 08:53 AM
  3. DELLENTY1234's Avatar
    To say im 100% sure would be a lie, but how would i begin the process of elimination? or where to start in fact! And where does one by these minute parts from?

    Thanks James
    10-18-2014 12:42 PM
  4. Golfdriver97's Avatar
    To say im 100% sure would be a lie, but how would i begin the process of elimination? or where to start in fact! And where does one by these minute parts from?

    Thanks James
    Offhand, I don't know where to get some of the parts. I just remember reading/watching something and the author said it is always very easy to unknowingly damage smaller parts when doing this sort of thing.

    Sent from an AOSP M8
    10-18-2014 01:22 PM
  5. TarekElsakka's Avatar
    I'd suggest taking it to the same place and having them diagnose the problem so you wouldn't make things worse.

    Sent from my HTC One_M8 using Tapatalk
    10-18-2014 05:42 PM
  6. Slashyou's Avatar
    I'd suggest taking it to the same place and having them diagnose the problem so you wouldn't make things worse.

    Sent from my HTC One_M8 using Tapatalk
    I think it was a fail DIY
    10-19-2014 06:15 AM
  7. Slashyou's Avatar
    Offhand, I don't know where to get some of the parts. I just remember reading/watching something and the author said it is always very easy to unknowingly damage smaller parts when doing this sort of thing.

    Sent from an AOSP M8
    Sounds more like hes replacement screen is broken or he forgot a ribbon from the screen.
    10-19-2014 06:16 AM
  8. Slashyou's Avatar
    I replaced my touch screen due to me cracking it, the screen was still fully operational prior to replacement.

    Once a genuine HTC screen had been replaced the phone would switch on as usual, but i was unable to use the touch function. I presumed there was a fault with the screen so had it replaced for a 2nd, and i still have the same problem.

    Any ideas what i have done?

    Thanks in advance for any advice & support!
    James
    Your connector may be broken or your replacements are low quality and they are broken or you forgot a ribbon.
    10-19-2014 06:17 AM
  9. DELLENTY1234's Avatar
    Part is Genuine HTC, and everything is 100% connected. The phone shop i had taken it to failed to identify the issue also. So is it possible to any form of diagnostics?
    10-19-2014 02:58 PM
  10. Dusan Radanovic's Avatar
    Hi DELLENTY, I have same problem, did you solved yours?
    Regards
    01-17-2015 06:23 AM
  11. bluesamick's Avatar
    Hello guys,,

    I got the same problem,
    I sent my htc to public services. After replacment, touchscreen not working. And then the technician try to replace back with the old one. Result is the same, not working. Previously, my old lcd was error only it right side of touch screen,. but now all side not working... what should we do? is there any miss configuration or no?

    THx
    Wasim Arif likes this.
    05-19-2015 07:00 PM
  12. Wasim Arif's Avatar
    Hi guys...
    I also faced same problem.... i resold the touch connector... change battery do every thing.... but failed... if some one has any solution plz help me...
    09-01-2015 04:52 AM
  13. maga9001's Avatar
    I had the same issue and I don't know where to start from to diagnose the problem, anyone got a solution? but obviously I had a broken connector and I don't know what is the pat name
    09-21-2015 03:02 AM
  14. alextine_87's Avatar
    I'm having a similar problem. I replaced a broken LCD screen and now the phone still works but the screen remains black. Did anyone ever figure out how to resolve this issue?
    03-09-2016 11:52 AM
  15. French Tom's Avatar
    Same problem for me: I replaced my shattered LCD screen with a new one tonight, the phone seems to start but the screen remains black like a Nespresso...
    The lack of solutions on this page gives me very little hope :/
    04-01-2016 06:52 PM

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