*** LOCKED *** , EMERGENCY, leaving country!

[s4gobabygo]

about an hour ago i awoke my phone to check the time, and the camera did not boot for face unlock. i keyed my code in, and immediately my phone came up with a barrage of messages saying "unfortunately blinkfeed has stopped" or "unfortunately camera has stopped"... messages appearing faster than i could clear them, for just about every app on the phone. after a couple tries rebooting and having the same problem, not able to access anything on the phone, i'm now stuck on this ***LOCKED*** screen and have no idea what to do from here. my options are HBOOT, RAMDUMP, REBOOT, REBOOT FASTBOOT, and POWER DOWN. i've only tried reboot and power down, but they were no help.

this couldn't come at a worse time, as i'm leaving the country for 3 weeks in about 18 hours, and i need my phone!!

 

[Golfdriver97]

You have no recovery option?

Sent from an AOSP M8

 

[s4gobabygo]

i'm not sure what you mean by that.

 

[s4gobabygo]

i'm new to android. unfamiliar with all of this. sorry if that's basic. fwiw, i don't have anything important stored on the phone, but i do need it to work, at least as a phone, and hopefully as a camera too, for the next three weeks in europe.

 

[budlight-budlight]

pull sim maybe






pull sim card maybe what are your plans to get it to work in Europe?

 

[s4gobabygo]

 

[s4gobabygo]

pull sim maybe

pull sim card maybe what are your plans to get it to work in Europe?

i pulled out the sim card and my options changed slightly. should i do the recovery or factory reboot, now that they are options? do i put the sim card back in first or no? attached photo shows my options now.

regarding the phone abroad, i usually just add international phone, data, and text service to my plan temporarily while i'm away.

 

[dlocks]

I would try factory reset. If it works your phone should be restored to way it was when you got the phone

 

[p3ntyne]

I believe that is just the bootloader. Can't you just boot it bock up. I.e., click 'Power Down' and hold the power button to start it.

 

[mugenlude19]

Choose fast boot. There is no problem, that is basically the msdos screen for Android.

Posted via Android Central App

 

[s4gobabygo]

sorry for the delay... had to sleep!

i tried both power down and factory reset while the phone was plugged into the wall still and power down does nothing. the screen goes black for a second or two then i return to the same screen. the factory reset option seems to do even less... the phone just vibrates when i choose this option and nothing happens.

i unplugged the phone and for a while it became completely unresponsive, but now i'm back to the same old screen. any more ideas? 2 more hours til the at&t store opens...

 

[dty06]

sorry for the delay... had to sleep!

i tried both power down and factory reset while the phone was plugged into the wall still and power down does nothing. the screen goes black for a second or two then i return to the same screen. the factory reset option seems to do even less... the phone just vibrates when i choose this option and nothing happens.

i unplugged the phone and for a while it became completely unresponsive, but now i'm back to the same old screen. any more ideas? 2 more hours til the at&t store opens...

Go into HBOOT

Choose fastboot

does that get you back into Android?

 

[s4gobabygo]

i tried all available options and nothing happens. i just got back from the at&t store where they informed me that the phone is dead and appears to have deleted its own operating system. no recovery options work, because there isnt even an OS on the device at all. they told me to warranty the phone, but they cant give me a replacement on the spot, so i had to have them reactivate my old iphone 4s for now. at least i have a phone that works for my trip, but i'm super pissed about this... i bought this new phone specifically for this trip!