1. BrianBaker's Avatar
    After updating the gallery app through the play store my At&t M8 can not do duo camera effects on any new photo taken. Anytime I try to press ufocus or any of the duo options it says can not use duo effects on this photo.. I can uninstall the gallery update to stock and take the exact same photo and it works fine... Anyone else with this problem.

    Sent from my M8 Yo!
    12-13-2014 12:47 PM
  2. mfreeland's Avatar
    After updating the gallery app through the play store my At&t M8 can not do duo camera effects on any new photo taken. Anytime I try to press ufocus or any of the duo options it says can not use duo effects on this photo.. I can uninstall the gallery update to stock and take the exact same photo and it works fine... Anyone else with this problem.

    Sent from my M8 Yo!
    Seems to be working normally on my M8 HK Ed on Sprint...
    12-13-2014 02:50 PM
  3. BrianBaker's Avatar
    I've updated the gallery app on my phone and my wife's M8 and any new photo taken can't use duo effects. We're still on 4.4.2 on AT&t, I wonder if that's the problem.

    Sent from my M8 Yo!
    12-14-2014 06:44 AM
  4. Alon Levi's Avatar
    Having exactly the same issue on my HTC M8 4.4.2 AT&T- after updating the gallery app duo effects doesn't work anymore.
    I hope they'll take care of it at the next update.
    can you copy here the stock gallery apk download? THX
    12-14-2014 12:54 PM
  5. BrianBaker's Avatar
    Having exactly the same issue on my HTC M8 4.4.2 AT&T- after updating the gallery app duo effects doesn't work anymore.
    I hope they'll take care of it at the next update.
    can you copy here the stock gallery apk download? THX
    If you want the stock gallery all just go to settings-apps-all-gallery and select uninstall updates

    Posted via the Android Central App
    12-14-2014 03:30 PM
  6. jazzvuu's Avatar
    Only had my M8 for about 2 weeks. And it to stop taking Duo Effect photos after doing a series of app updates. I thought some else was wrong with it. Glad to see I am not an isolated incident and that HTC realizes their problem and updates to debug soon. Don't need the feature but it was nice to have and bugs me to supposed to have something and it not work.
    12-14-2014 03:57 PM
  7. BrianBaker's Avatar
    Yeah, normally I don't mind problems like this but we're coming into a time of the year where I'd like to use these features for pictures of my family.. Hope it gets resolved by Christmas and new years.

    Sent from my M8 Yo!
    12-14-2014 08:39 PM
  8. Deathunter-M8's Avatar
    I've updated the gallery app on my phone and my wife's M8 and any new photo taken can't use duo effects. We're still on 4.4.2 on AT&t, I wonder if that's the problem.

    Sent from my M8 Yo!
    Having exactly the same issue on my HTC M8 4.4.2 AT&T- after updating the gallery app duo effects doesn't work anymore.
    I hope they'll take care of it at the next update.
    can you copy here the stock gallery apk download? THX
    Why are you still on 4.4.2?!, as 4.4.4 is already out for the M8, that unless AT&T still didn't push the update to their users!

    Sent from my HTC One M8
    12-17-2014 03:09 AM
  9. BrianBaker's Avatar
    Why are you still on 4.4.2?!, as 4.4.4 is already out for the M8, that unless AT&T still didn't push the update to their users!

    Sent from my HTC One M8
    At&t pulled their 4.4.3 update a while back and I haven't seen anything since

    Sent from my M8 Yo!
    12-17-2014 05:10 AM
  10. timmyleeturner's Avatar
    That didn't change anything, duo effects still don't work. It's not related to the gallery I don't think, it won't work on any photos from anywhere. I used it once immediately after taking a pic, but haven't been able to use it since on my AT&T HTC One M8 with 4.4.2. Is there an app that work for good photo editing? Obviously the phone app sucks.
    12-18-2014 09:04 PM
  11. Illyrus Illyrus's Avatar
    why you dont update to lollipop?
    12-19-2014 09:38 AM
  12. BrianBaker's Avatar
    why you dont update to lollipop?
    Lollipop isn't available yet and I don't want stock android as its pretty boring..I like sense.
    12-19-2014 05:59 PM
  13. clintonbay's Avatar
    I'm having the same issue & at first I thought there was something wrong with the camera & since it's still under warranty I had AT&T on the phone for over an hour trying to trouble shoot with no resolution, they even sent out a replacement phone. Needless to say I come to find it that as soon as the gallery update hit my phone the duo effect feature stopped working. I've contacted HTC & they say that they're aware of it & all I can do for now is uninstall the update.
    12-22-2014 08:52 PM
  14. pappygti's Avatar
    I also have the AT&T HTC One M8 and having the same problem. You're right, the one time of the year that you want to really use the editing features and they don't work. Go figure.
    12-24-2014 12:03 PM
  15. flavionoschese's Avatar
    Same problem!
    AT&T lost the 4.4.3 update and things are going worse!
    12-28-2014 08:52 PM
  16. eaches25's Avatar
    This still doesn't work for me. Any luck yet on your end?
    12-30-2014 12:05 AM
  17. panhandler's Avatar
    I updated the gallery app on 12-26 and now everything works! It looks like they fixed it.
    12-30-2014 11:59 AM
  18. suzalbazyu's Avatar
    I have try all of yours suggestions nothing working on my htc one m8 eye.[language cleanup by Mod]
    05-10-2016 03:45 AM

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