1. Todd Petry's Avatar
    I currently attempted to download the latest HTC sync manager program, but my phone is reporting that it couldn't open the file. This download was precipitated by the need to get my phone to connect to my laptop via the usb plug-in.
    01-01-2015 03:23 PM
  2. wizzrah's Avatar
    I currently attempted to download the latest HTC sync manager program, but my phone is reporting that it couldn't open the file. This download was precipitated by the need to get my phone to connect to my laptop via the usb plug-in.
    Hello! Welcome to Android Central! Just for goodness sake, you should have downloaded it from here: HTC Sync Manager Overview | HTC United States

    Are you saying that you tried updating your phone from the phone itself, or from on HTC Sync initiated by itself?

    If you're having trouble connecting via USB, you'll need to check the following things:

    1. Is USB Debugging enabled?
    2. Are you using a compatible USB Cable?
    3. Are you using USB 3.0 or 2.0? 3.0 is known to give lots of errors.
    4. Are you uisng Windows 8 or 7? 8 is known to give USB connection errors.

    If you can update me on these things, I can help you even further.

    Again, welcome to forums and I hope your first experience is pleasant.
    01-01-2015 03:47 PM
  3. mfreeland's Avatar
    I currently attempted to download the latest HTC sync manager program, but my phone is reporting that it couldn't open the file. This download was precipitated by the need to get my phone to connect to my laptop via the usb plug-in.
    If you plug your phone into your laptop and your laptop is connected to the internet, it should automatically download the the needed drivers, even without using Sync Manager, then you should be able to open up your phone under My Computer as a hard drive, and drag and drop stuff.
    01-01-2015 03:47 PM
  4. Rukbat's Avatar
    The phone can't open the HTC Sync Manager - it's a Windows program. You run it on your PC.
    01-01-2015 03:57 PM

Similar Threads

  1. Is there a texting app to replace my native messaging app?
    By vkdelung in forum General Help and How To
    Replies: 4
    Last Post: 01-06-2015, 12:51 AM
  2. Why can't I update my HTC One M8?
    By John Ligon in forum HTC One M8
    Replies: 6
    Last Post: 01-03-2015, 06:56 AM
  3. What can I do to unfreeze my Galaxy Tab 3?
    By selina_nicole12 in forum Samsung Galaxy Tab 3
    Replies: 1
    Last Post: 01-02-2015, 01:39 AM
  4. note 4 update????
    By Kjthomas0724 in forum Android 5.0 Lollipop
    Replies: 1
    Last Post: 01-01-2015, 10:05 PM
  5. Receiving texts on my iPhone instead of HTC?
    By mfarrukh in forum Ask a Question
    Replies: 3
    Last Post: 01-01-2015, 05:22 PM
LINK TO POST COPIED TO CLIPBOARD