I posted this issue on Sprint Community Forums...
https://community.sprint.com/baw/thread/186547
...and followed it up with a call today to Sprint Service to see if it can get resolved. Waiting to hear back from them.
This issue has been mention by others in Google forum (see below). Just Google "Lollipop 5.0.1 Dialer" for many issues.
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=108972
I have an HTC One M8 HK with Sprint, and was recently upgraded to Lollipop (5.0.1). All of my Contact entries that had a Pause ( , ) or Wait ( ; ) are not dialing correctly after the upgrade with the new 5.0.1 update (before that, no problems at all). Anytime I dial an entry in my phone book that involves a Pause or Wait, I get a Sprint system error message saying, "The number or code you have dialed is incorrect, please try again." If I dial the actual phone number directly (by eliminating all of the pauses, waits, and codes involved after it in the phone book entry), it makes a successful call. Also, I noticed for some reason I have 2 versions of Phone app: 6.3.846049 and 6.3.852993 I tried clearing cache and data for the 2 Phone apps and then restarting by pressing and holding the POWER and VOLUME UP buttons for at least 10 seconds. Did not work. I then cleared cache and data for the 2 Phone apps, People app, People Widget, Contacts Storage (I 1st backed up all Google Contacts by downloading a CSV file), Connections Optimizer, and Dialer (tried to clear but it was already cleared since I think it is connected to People or Phone apps). I then restarted phone, but still same problem after restart. I then cleared all cache through Recovery in HBOOT menu.
How-to: HTC One (M8): Clearing the Cache Partition and Rebooting in Safe Mode to Uninstall Apps
Still same problem. Please Help!
https://community.sprint.com/baw/thread/186547
...and followed it up with a call today to Sprint Service to see if it can get resolved. Waiting to hear back from them.
This issue has been mention by others in Google forum (see below). Just Google "Lollipop 5.0.1 Dialer" for many issues.
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=108972
I have an HTC One M8 HK with Sprint, and was recently upgraded to Lollipop (5.0.1). All of my Contact entries that had a Pause ( , ) or Wait ( ; ) are not dialing correctly after the upgrade with the new 5.0.1 update (before that, no problems at all). Anytime I dial an entry in my phone book that involves a Pause or Wait, I get a Sprint system error message saying, "The number or code you have dialed is incorrect, please try again." If I dial the actual phone number directly (by eliminating all of the pauses, waits, and codes involved after it in the phone book entry), it makes a successful call. Also, I noticed for some reason I have 2 versions of Phone app: 6.3.846049 and 6.3.852993 I tried clearing cache and data for the 2 Phone apps and then restarting by pressing and holding the POWER and VOLUME UP buttons for at least 10 seconds. Did not work. I then cleared cache and data for the 2 Phone apps, People app, People Widget, Contacts Storage (I 1st backed up all Google Contacts by downloading a CSV file), Connections Optimizer, and Dialer (tried to clear but it was already cleared since I think it is connected to People or Phone apps). I then restarted phone, but still same problem after restart. I then cleared all cache through Recovery in HBOOT menu.
How-to: HTC One (M8): Clearing the Cache Partition and Rebooting in Safe Mode to Uninstall Apps
Still same problem. Please Help!
Last edited:
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