1. flexilexipup's Avatar
    About a week or so ago, I wasn't able to receive phone calls. Sprint got me to factory reset my phone and right after that my phone upgraded to lollipop. Ever since then I have had random pop ups that happen and I'm not on the internet. It randomly occurs when I click on my email and my apps. I haven't installed any new apps that I didn't previously have on my phone before the reset. I have already cleared my cookies and cache and still have the issue. I have downloaded lookout and other push notifications apps with no avail. Any suggestions?
    04-23-2015 09:36 AM
  2. VDub2174's Avatar
    Are the pop-ups about random things or are they all the same?
    04-23-2015 10:00 AM
  3. dty06's Avatar
    What kind of pop ups? Advertisements?

    Could be a form of adware on your phone. Maybe try an anti-malware app like avast! or something?
    04-23-2015 10:56 AM

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