Htc one m8 stuck in white bootloader screen

[Hadi Sufyan]

Hello there, I've had my HTC One M8 for over a year now and it has been working fine the whole time. However, just now, the keyboard on my phone won't show up after I hit any text box. Did a quick google search and alot suggested to restart the phone.

And here's where the main problem comes, the phone didn't restart again on the lock screen like it usually do, but it opened up this white "FASTBOOT" screen. I can only navigate with the volume + and - button and the power button. I can't exit the white screen even after I've selected "REBOOT". Everytime I select "REBOOT" it goes back to the white screen again. Does anybody know how I can get around this? I really need to use my phone urgently. :'(

Feel free to give me detailed instructions as I'm not very familiar with all these tech stuff. It would also be great that a factory reset to be avoided as I have a lot important data in my phone.

I also never root it or unlock the phone as far as I've used it.

This is what is written on the screen:

***Software status: Modified ***
*** Locked ***
*** Security Warning ***
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.25.214500021.06G
OpenDSP-v48.2.2-00564-M8974_F0.1211
OS-4.16.401.10
eMMC-boot 2048MB
Jan 15 2015, 22:51.08.0

FASTBOOT

<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item

HBOOT
RAMDUMP
REBOOT
REBOOT FASTBOOT
POWERDOWN

with a couple of Androids skateboarding on the bottom of the screen.

Your help is much appreciated

 

[Kevin Kules]

Hello, go simple in the recovery modus

Posted via the Android Central App

 

[sandeep ghotra]

how to fix this problem??

 

[Tanzeelur Rahman]

I too have the same problem...but it's s-off