1. AC Question's Avatar
    Hey folks, long story short my (ATT)HTC One M8 is broken, it's not getting fixed and I'm switching over to a family member's (ATT) plan. The buildup to that is another story for another time. Note that I am NOT switching providers, only plan.

    So here's the deal; I got a shiny new Galaxy Note 5 but ATT had to change my number. Thus, I need to tell everyone that it's changed... Buuuuuut I have no contacts, and no way getting onto the HTC phone or even plugging it into my computer, as it was a charging port/batter malfunction that killed it. Is there any way I can get my contacts? Sentimental family photos? Nah. Apps? Nah. Music? Nah. I just need my contacts. And no, I was not smart enough to use an SD card

    Thanks, guys.
    11-24-2015 03:21 PM
  2. AlphaTango414's Avatar
    AT&T has their own contact backup that normally is enabled by default. Plus your contacts should be backed up to your Google account unless you specified it to save else where.
    11-24-2015 03:28 PM
  3. Danmanmoran's Avatar
    It does not seem to have synced with my Google account for whatever reason. Is there somewhere else I might have saved them?
    11-24-2015 03:40 PM
  4. AlphaTango414's Avatar
    Btw, welcome to AC. Did the At&t sync not work?

    Go to settings>personal>accounts>At&t address book
    11-24-2015 05:15 PM
  5. Danmanmoran's Avatar
    There was no sync, unfortunately. I was swapped over to a family members plan and set up as a new phone. As far as I know, there is not a link to my M8.

    Thanks for the welcome, by the way. I appreciate it.
    11-24-2015 06:01 PM

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