1. stbo's Avatar
    HTC One M8 running Marshmallow - After the recent Sense Home update, I've had a number of problems. The screen will lock immediately after using dot view and several apps won't work at all, especially weather. I wiped the cache, which didn't help. I uninstalled and reinstalled Sense Home, which only wiped out all my screens and didn't fix the problem.

    Anyone else having this issue?
    03-24-2016 12:17 AM
  2. vtek23's Avatar
    I am having the exact same issues. I can't figure it out. I installed another weather app & it works fine. The HTC Sense app, had issues as well. When I pressed the home button, it would only allow me to use the KID SAFE mode or Sense mode... I didn't want to use either of these but I had no other option. Any info I had on my screens were gone & other apps are acting up.
    03-25-2016 04:13 PM
  3. Amer Siddiqui's Avatar
    HTC One M8 running Marshmallow - After the recent Sense Home update, I've had a number of problems. The screen will lock immediately after using dot view and several apps won't work at all, especially weather. I wiped the cache, which didn't help. I uninstalled and reinstalled Sense Home, which only wiped out all my screens and didn't fix the problem.

    Anyone else having this issue?
    Brother today there was a pop up for software update on my HTC desire 820 and I proceeded for installation and later after installation was completed my sense home not working, my home button not working, Iam not able to open any apps, and there's always a message popping up sense hope not responding and has stopped ! Any help I can get from you ?
    05-29-2016 10:50 AM
  4. ROE_HUNTER's Avatar
    Brother today there was a pop up for software update on my HTC desire 820 and I proceeded for installation and later after installation was completed my sense home not working, my home button not working, Iam not able to open any apps, and there's always a message popping up sense hope not responding and has stopped ! Any help I can get from you ?
    My girlfriend has the exact same thing happening on her M8 after the update today. It was on lollipop, but she can't even go into settings to see if it tried to update to Marshamallow. Has all the problems you are having.

    She is going to attempt a factory reset(fingers crossed). I'm not there to do it myself so hopefully it works out. If it fixes the problem I'll let you know.
    05-31-2016 06:05 PM
  5. ROE_HUNTER's Avatar
    Seems the factory reset fixed the problems, but the APN setting got messed up so I will have to fix that. Always something!
    06-01-2016 06:01 PM
  6. rocking_rabbit's Avatar
    Hi, I know this thread is somewhat old but I also wanted to share my fix which doesn't require a factory reset and worked great for me, in case anyone still has this problem.

    What I did was I opened the settings menu through the icon you see when you pulll down the notification bar. Then I went to Apps and searched for the sense app. I taped on it and chose "Storage" (or whatever it is called in the english menu). In that menu I deleted all of the apps data and it's cache. After that everything worked fine again. I only had to rearange all icons on the homescreen.
    If it doesn't help try doing a full wipe of the cache through the recovery menu first.

    Hope I could help someone
    06-05-2016 09:44 AM
  7. ROE_HUNTER's Avatar
    Thanks for the reply, if it happens again I'll try this!
    06-08-2016 06:47 PM
  8. x09x's Avatar
    u hit the nail for me!! thank u! i have been reading threads everywhere just to find the cure and, AT LAST!! thank you!
    10-28-2016 05:30 AM
  9. osidacarlo's Avatar
    Have you updated sensehome via playstore? Or from the system update in the settings?
    10-30-2016 07:51 PM
  10. LenaCail12345's Avatar
    HTC One M8 running Marshmallow - After the recent Sense Home update, I've had a number of problems. The screen will lock immediately after using dot view and several apps won't work at all, especially weather. I wiped the cache, which didn't help. I uninstalled and reinstalled Sense Home, which only wiped out all my screens and didn't fix the problem.

    Anyone else having this issue?
    11-30-2016 10:47 AM

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