Had a system update last night now my phone won't turn off stuck on a white screen. Can't hard reset either. Totally stuck
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Had a system update last night now my phone won't turn off stuck on a white screen. Can't hard reset either. Totally stuck
Welcome to Android Central! Force a shutdown by pressing and holding Power for at least 10-15 seconds. Then power on again. If that doesn't help, then try booting into Recovery and wiping the cache partition: https://support.t-mobile.com/docs/DOC-10672