1. AC Question's Avatar
    Had a system update last night now my phone won't turn off stuck on a white screen. Can't hard reset either. Totally stuck
    06-15-2016 04:43 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Force a shutdown by pressing and holding Power for at least 10-15 seconds. Then power on again. If that doesn't help, then try booting into Recovery and wiping the cache partition: https://support.t-mobile.com/docs/DOC-10672
  3. B. Diddy's Avatar
    Welcome to Android Central! Force a shutdown by pressing and holding Power for at least 10-15 seconds. Then power on again. If that doesn't help, then try booting into Recovery and wiping the cache partition: https://support.t-mobile.com/docs/DOC-10672
    Golfdriver97 likes this.
    06-15-2016 10:05 PM

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