1. yatesbros's Avatar
    I currently am running Android 6.0 (3.38.502.41) on my HTC One M9. From what I can tell online, I should be able to move to Android 7.0. I am a Cricket customer with and AT&T phone. When I go to Settings and then select AT&T software updates. Yes, it actually says AT&T software updates. I only say that because I have tried calling Cricket, HTC and AT&T and they all asked me that question. Anyway, when I select AT&T software updates, it says no updates available. This is how I previously upgraded to 6.0. Is there a way to get Android 7.0 on my phone?
    06-06-2020 09:09 AM
  2. mustang7757's Avatar
    If it's not getting the update by pressing the software update button most likely going need to flash it .

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    06-06-2020 09:45 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Typically, carrier-specific phones have to be on that carrier's network to get the official update over-the-air. You might consider getting an AT&T prepaid SIM for a month just so that you can be on the network and try to update.
    06-06-2020 10:58 PM
  4. yatesbros's Avatar
    OK, I am signed in now. Thanks for any help you are able to provide.
    06-07-2020 02:39 PM
  5. hallux's Avatar
    Sometimes you just need a SIM card from the carrier the phone is branded with, even if it's a deactivated one.
    06-07-2020 05:02 PM
  6. Galactic Zoo's Avatar
    Cricket don't send updates but AT&T do but you must have a valid sim
    06-07-2020 05:18 PM
  7. mustang7757's Avatar
    OK, I am signed in now. Thanks for any help you are able to provide.
    Hi, welcome!

    You get it sorted out?
    06-07-2020 10:23 PM
  8. BergerKing's Avatar
    Hello @yatesbros, I moved your thread to the correct subforum and changed the original post to reflect it as your ownership. Happy posting!
    06-08-2020 06:24 AM
  9. yatesbros's Avatar
    So, the only option is to go to the AT&T Store and purchase a SIM card?
    06-08-2020 07:17 AM
  10. B. Diddy's Avatar
    That might be the case. I did find this somewhat old HTC site that has a ROM available for your phone, but unfortunately the instructions that were supposed to accompany it just yield a blank page: https://forums.androidcentral.com/e?...token=4cq0U6l5. You could try checking the forums at XDA-Developers.com for more assistance.
    06-08-2020 10:48 PM
  11. Kizzy Catwoman's Avatar
    Good luck sorting it out.
    06-08-2020 10:50 PM
  12. yatesbros's Avatar
    OK, thank you for your help.
    06-09-2020 09:17 AM

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