1. msm0511's Avatar
    So I restarted my phone a few minutes ago. When it powered back up I get a warning: "Unfortunately, the process com.google.process.gaps has stopped". I hit ok, but the warning just pops back up. It stays off long enough for me to power off and back on again, but that's not helping. What should I do? HTC online chat is down as well, so I can't get any help from them.
    04-28-2015 12:55 PM
  2. James E1's Avatar
    I don't know. Can you get into recovery? If so maybe clear cache partitions. Or a reset. I'm not much help but that is what I would try first.

    Posted via the Android Central App
    04-28-2015 03:28 PM
  3. msm0511's Avatar
    I don't know. Can you get into recovery? If so maybe clear cache partitions. Or a reset. I'm not much help but that is what I would try first.

    Posted via the Android Central App
    Thanks. I fixed it. Apparently Play Services had a problem when updating. I fixed it by going into settings/apps/download manager. Hit force stop and rebooted. That fixed the problem.
    04-28-2015 06:13 PM
  4. Alex_NJ's Avatar
    It worries me that this solution won't be accessible to the average joe
    04-29-2015 03:47 PM
  5. msm0511's Avatar
    It worries me that this solution won't be accessible to the average joe
    That's kind of an issue with all smartphones though. I would assume a call to customer service either to the carrier or the OEM could resolve it. Not sure if the problem was on Google's end or HTC's honestly.
    04-29-2015 04:50 PM

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