HTC Sync Manager says There is not enough space on your phone when there clearly is. Why is it doing this?

A

AC Question

HTC Sync Manager says "There is not enough space on your phone" when there clearly is.

I tried looking for an answer to this question but couldn't find it, I apologize if this was asked before.

I have a brand new HTC one m9 with 32gbs of storage. The phone has 18gbs of free space left on it (apparently system memory takes 10gbs of space? that's some bs, anyways). I have synced my phone in HTC one Sync Manager and it recognizes the phone, however when I try to sync a single 10.3mb song, it tells me my phone doesn't have space for it.

Anyone know what I'm doing wrong here?