1. Lamensterms's Avatar
    Hi,

    I'm in the process of organising a replacement M9 after my vibrate motor stopped working.

    Reading this article here...

    How to Check if Your Android Phone is Refurbished or Factory-New

    It seems was once possible to access the RTN menu to determine if the phone is new or refurbished. The article is a few years old and it doesn't seem to work on my old M7 or M9.

    So does anyone know of another (current) method to check the refurbished status of the M9 (and M7?)?

    Thanks a lot for any help.
    06-21-2015 10:38 PM
  2. davidtm's Avatar
    Worked on my M9 (U.S. Sprint version stock). Rather than the screen shown in the article, I scrolled down for Reconditioned Status.

    Sent from Tapatalk on either my HTC One M9 or Tab4 10.1, it kinda depends
    06-22-2015 08:01 PM
  3. Lamensterms's Avatar
    Thanks for the reply David. Did you enter *#*#786#*#*?

    My phone appears to accept the code (the code disappears from the dialer once I've complete entering it), but I am not presented with the menu.
    06-22-2015 09:21 PM
  4. msm0511's Avatar
    Doesn't work on my unlocked M9. Didn't try the way to do it using a launcher because I don't use launchers.
    06-23-2015 08:55 AM
  5. davidtm's Avatar
    Thanks for the reply David. Did you enter *#*#786#*#*?

    My phone appears to accept the code (the code disappears from the dialer once I've complete entering it), but I am not presented with the menu.
    Nope, I used ##786#

    Sent from Tapatalk on either my HTC One M9 or Tab4 10.1, it kinda depends
    06-23-2015 03:46 PM
  6. benny3's Avatar
    Ha thats funny, You have to have a launcher, You must mean a custom launcher.
    06-24-2015 12:01 AM
  7. msm0511's Avatar
    You knew what I meant @benny3
    06-24-2015 09:31 AM
  8. benny3's Avatar
    You knew what I meant @benny3
    Yep... i just had to sorry. LOL
    06-25-2015 06:01 AM

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