1. AC Question's Avatar
    My one m9 froze so I restarted it. When it rebooted it went straight to optimizing app # of # (SD card).
    It has been stuck on this for over an hour now. I can't even turn the phone off. Any ideas from you guys in the know?
    03-21-2016 02:53 PM
  2. russel junior's Avatar
    Same thing happened to my HTC Butterfly 2 after Marshmallow 6.0.1 update.. I tried wiping cache partition on my phone but i doesn't seems to work, worth a try on your device tho

    other than that, you'll have to hard reset it.
    03-23-2016 09:43 AM

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