1. AC Question's Avatar
    Hi I have a HTC One M9 and I want to factory restore my phone due to slowness and lag and whatnot. Anyway before I do that I want to keep all my whatsapp conv and contacts. How do I do that? Do I need to install a program first? I am not tech savvy so I'm really noob lol. I really appreciate the help
    03-23-2016 01:32 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Before you do the reset, have you already tried a cache partition wipe, which won't erase any personal data? https://support.t-mobile.com/docs/DOC-20857
    03-23-2016 01:49 PM

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