1. mikeact's Avatar
    On holiday with an unexpected problem.
    I cannot connect my laptop to my HTCM9 hotspot.It keeps saying login details are incorrect, but after 3/4 attempts I know it is correct.
    The login name is however,strange as it used to be HTC Hotspot, now I get the following:

    Portable hotspot g(%HTCPortableHotspot120519) active

    I'm at a loss as to what has happened and would appreciate your assistance,

    Thanks,
    10-20-2018 09:29 AM
  2. 2ISAB's Avatar
    On holiday with an unexpected problem.
    I cannot connect my laptop to my HTCM9 hotspot.It keeps saying login details are incorrect, but after 3/4 attempts I know it is correct.
    The login name is however,strange as it used to be HTC Hotspot, now I get the following:

    Portable hotspot g(%HTCPortableHotspot120519) active

    I'm at a loss as to what has happened and would appreciate your assistance,

    Thanks,
    I just
    Turn on data
    Turn on hot-spot
    Touch the word "hot spot"
    Then follow through

    Make sure Wi-Fi is off when you start.

    Or
    10-20-2018 09:40 AM
  3. mikeact's Avatar
    Thanks, but that's all fine ,and understood, but it won't recognize the password which is the problem I have.
    10-20-2018 09:53 AM
  4. 2ISAB's Avatar
    Thanks, but that's all fine ,and understood, but it won't recognize the password which is the problem I have.
    Have you tried to remove the password, then add a phone password to lock the phone and Restart.

    I had the same problem a while back.
    10-20-2018 09:55 AM
  5. 2ISAB's Avatar
    10-20-2018 10:00 AM
  6. mikeact's Avatar
    Have you tried to remove the password, then add a phone password to lock the phone and Restart.

    I had the same problem a while back.
    THANKS. I had no idea you could delete the password and setup your own. I assumed that the password was generated by the phone automatically and that was it. Again, I really appreciate your advice....now back to our holiday !
    10-20-2018 11:54 AM
  7. mikeact's Avatar
    Sorry, but another question. My laptop connects quite happily now to my lap top, but when I try my wife's iPhone or iPad with my new password, both her devices say...incorrect password ! Do I have to do something with her devices .?
    10-20-2018 12:21 PM
  8. 2ISAB's Avatar
    I'm not sure about iOS. I didn't think you can.

    Try asking the apple forums.
    10-20-2018 05:32 PM

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