1. AC Question's Avatar
    Please help if you have any ideas that I haven't tried yet.. but my bright white light used for the camera during pictures seems to be stuck on for no reason.

    I have already tried the following and the light stays on during all of this!

    1.) Software Repair Assistant using HTC Sync Manager

    2.) letting the battery die so that the phone is powered off but the light stays on

    3.) soft reboot, safe mode, disabling the camera

    4.) All-in-one toolbox used to kill processes cleanup etc.

    5.) uninstalled the flashlight app i had on the phone (has no native flashlight app from verizon)

    6.) installed a new flashlight app to try to turn the light on/off and removed that afterwards

    Honestly about the only thing I haven't done yet is a hard factory reset but I think I will just lose all of my music and pictures (so I did back them up today also) I am thinking one of two possibilities at this point...

    A.) it is not a software issue but a hardware one...

    B.) the phone is either haunted or demon possessed...
    09-03-2015 11:15 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It's on even when the phone is fully shut down? That's gotta be a hardware problem. Contact HTC--is the phone still under warranty?
    09-03-2015 12:33 PM
  3. terflit's Avatar
    Phone is not under warranty and 2 months to go for a upgrade with Verizon.
    I think I can either put electrical tape over the camera light or break it at this point....
    09-03-2015 01:11 PM
  4. terflit's Avatar
    Here is some info that may help someone else with a similar issue:

    To access the secret test menu "HTC Function Test v44.60.04g" where you can test each piece of your phone hardware functionality you use your dialer and type *#*#3424#*#* it brings up several test you can run and it ask if it pass or fail each one. Unfortunately for me my flashlight test fails to turn off the light and if you tell it that it fails it offers no additional steps or option to disable it etc.
    B. Diddy likes this.
    09-03-2015 01:58 PM

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