1. Victor Zhu1's Avatar
    My new HTC One Mini has audio problems- it only plays music on headsets from one ear. I tried to reset it but the reset didn't work. However, I left the phone closed for a really long time and the first time I tried it, it worked. However, once I tried testing other headsets, it instantly went back to being not working again. Can anyone explain how to fix it and why it is like this?
    01-31-2014 01:51 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Make sure there isn't any lint or other debris caught in the headphone jack. Use a damp toothpick to root around, or a can of compressed air to blow it out.
    01-31-2014 02:00 AM
  3. Victor Zhu1's Avatar
    I have tried it do you know any way in software?
    01-31-2014 02:26 AM
  4. B. Diddy's Avatar
    Doesn't really sound like a software problem--I would lean more toward a problem with the jack itself. How old is the phone? Is it under warranty, or can you exchange it at the store where you bought it?
    01-31-2014 02:29 AM
  5. Victor Zhu1's Avatar
    I bought it only a couple of weeks ago at Kogan but can you explain why the problem in the first post happens? Thanks!
    01-31-2014 03:14 AM
  6. B. Diddy's Avatar
    The fact that it's mostly playing from one ear, but occasionally plays from both ears, suggests to me that there's a loose or faulty connection related to the jack.

    Posted via Android Central App
    01-31-2014 03:35 AM
  7. Victor Zhu1's Avatar
    Okay, thanx for your response, I am going to return the phone on its warranty.
    B. Diddy likes this.
    01-31-2014 07:15 AM

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