1. AC Question's Avatar
    Everything started force closing all of a sudden i thought it needed to update so i wen to settings to see if an update was available it said my phone is up to date so i do not know the issues and i know best buy will not refund me my money since i bought it last year and i doubt they will give me a new phone so i need to fix this issue
    11-19-2015 07:30 PM
  2. belodion's Avatar
    Welcome.

    First, try Safe Mode, to test whether a third-party app is causing trouble.
    If no go, try a Cache Partition wipe.
    If no go, back up everything and Factory Reset.
    Let us know if you need any help with any of those things.
    11-19-2015 08:14 PM

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